Loss of Power
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Loss of Power
I have a 2014 Ram with around 48k miles. Back in February while driving I lost steering. Luckily, I was able to get out of the way of an oncoming vehicle. I had my truck towed due to the safety issue of not being able to steer into my normal service dealer. They replaced the alternator stating that was the issue that made the truck lose steering. Since then I have taken the truck back a few times with steering issues and they are not able to “duplicate” the issue so cannot fix it. This past Friday 11/15/2019 I went to leave my house and once again while I was driving the truck it lost steering and this time power dropped. I again had it towed into the service dealer on 11/18/2019. Today 11/22/2019 they stated that again they could not duplicate the issue. They did find error codes about voltage but however stated that the computer “fixed itself” and cannot fix the steering issues
After a week at the dealer they could not duplicate the issue. I received the truck back with nothing fixed on 11/27/2019. Since that time, I have lost steering and braking numerous times. After further research on my own behalf this all seems to be related to an electronic issue. When the vehicle losses steering and or braking it is also losing power (electricity). While driving the 2014 Ram 1500 the vehicle has lost power numerous times. This is an intermittent issue and I have not been able to duplicate on the spot. This means that the loss of power can happen at any given time. This loss of power will result in losing steering and sometimes braking, since all are controlled by electronics. These occurrences have happened while normal driving conditions; rolling up windows, turning on bright lights, and just driving.
Anyone have any ideas on this? Appreciate any help.
Here are some quick videos that I was able to capture the Ram malfunctioning.
(this one is sideways but was trying to get the video fast)
After a week at the dealer they could not duplicate the issue. I received the truck back with nothing fixed on 11/27/2019. Since that time, I have lost steering and braking numerous times. After further research on my own behalf this all seems to be related to an electronic issue. When the vehicle losses steering and or braking it is also losing power (electricity). While driving the 2014 Ram 1500 the vehicle has lost power numerous times. This is an intermittent issue and I have not been able to duplicate on the spot. This means that the loss of power can happen at any given time. This loss of power will result in losing steering and sometimes braking, since all are controlled by electronics. These occurrences have happened while normal driving conditions; rolling up windows, turning on bright lights, and just driving.
Anyone have any ideas on this? Appreciate any help.
Here are some quick videos that I was able to capture the Ram malfunctioning.
Champion
Joined: Jul 2011
Posts: 3,053
Likes: 28
From: Mopar HQ
I have a 2014 Ram with around 48k miles. Back in February while driving I lost steering. Luckily, I was able to get out of the way of an oncoming vehicle. I had my truck towed due to the safety issue of not being able to steer into my normal service dealer. They replaced the alternator stating that was the issue that made the truck lose steering. Since then I have taken the truck back a few times with steering issues and they are not able to “duplicate” the issue so cannot fix it. This past Friday 11/15/2019 I went to leave my house and once again while I was driving the truck it lost steering and this time power dropped. I again had it towed into the service dealer on 11/18/2019. Today 11/22/2019 they stated that again they could not duplicate the issue. They did find error codes about voltage but however stated that the computer “fixed itself” and cannot fix the steering issues
After a week at the dealer they could not duplicate the issue. I received the truck back with nothing fixed on 11/27/2019. Since that time, I have lost steering and braking numerous times. After further research on my own behalf this all seems to be related to an electronic issue. When the vehicle losses steering and or braking it is also losing power (electricity). While driving the 2014 Ram 1500 the vehicle has lost power numerous times. This is an intermittent issue and I have not been able to duplicate on the spot. This means that the loss of power can happen at any given time. This loss of power will result in losing steering and sometimes braking, since all are controlled by electronics. These occurrences have happened while normal driving conditions; rolling up windows, turning on bright lights, and just driving.
Anyone have any ideas on this? Appreciate any help.
Here are some quick videos that I was able to capture the Ram malfunctioning.
https://youtu.be/eAhJZXsU-6k
https://youtu.be/mCCVqhaMfI0 (this one is sideways but was trying to get the video fast)
https://youtu.be/MFsPmxrvLRs
After a week at the dealer they could not duplicate the issue. I received the truck back with nothing fixed on 11/27/2019. Since that time, I have lost steering and braking numerous times. After further research on my own behalf this all seems to be related to an electronic issue. When the vehicle losses steering and or braking it is also losing power (electricity). While driving the 2014 Ram 1500 the vehicle has lost power numerous times. This is an intermittent issue and I have not been able to duplicate on the spot. This means that the loss of power can happen at any given time. This loss of power will result in losing steering and sometimes braking, since all are controlled by electronics. These occurrences have happened while normal driving conditions; rolling up windows, turning on bright lights, and just driving.
Anyone have any ideas on this? Appreciate any help.
Here are some quick videos that I was able to capture the Ram malfunctioning.
https://youtu.be/eAhJZXsU-6k
https://youtu.be/mCCVqhaMfI0 (this one is sideways but was trying to get the video fast)
https://youtu.be/MFsPmxrvLRs
We sincerely regret to hear of all the trouble that has been associated with your power steering. Please know that our team would be more than happy to provide an additional layer of assistance if you do end up connecting with your dealer again. What we can do is escalate a case on your behalf so that one of our Case Specialists could work alongside your dealer to find a potential solution to the concern you’re currently experiencing. Feel free to follow up with us via private message if this would be of interest.
Rob
DodgeCares
Site Moderator-Dodge Tech
Joined: Sep 2010
Posts: 3,724
Likes: 22
From: Nashville, Tennessee
The steering gear pulls a ton of current when in use. If the connector gets water in it and starts to corrode it can really ruin your day. I would need to see all the DTCs that get set to really help you any further other than tell you to check ALL your ground connections.
