USB ports not working (2017 Charger)
#1
04-26-2017, 10:26 AM
Join Date: Apr 2017
Location: NC
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USB ports not working (2017 Charger)
Hey guys,
The USB Ports inside the center armrest are not working on my brand new 2017 Charger R/T. When i checked with the dealer, he said it should be an easy fix (this was in February, when i bought the car). And i could not pass the deal on the car
The service center told me that they would need to replace the whole USB console (which includes AUX as well), and they placed an order for that part in March. After two weeks, i called the dealer to check the status, they told me that 'It is a back order'!
It has been more than month, so i called Dodge customer care directly and i was assigned a Customer care manager, she followed up with the dealer and called me again and said that the expected delivery date of the ordered part is in 'September 2017' -_- which is so stupid!!
Any of Charger or Dodge owners are facing this USB issue? or found a solution?
I would love to use Android Auto and play songs via USB.
Please suggest, thanks in advance
The USB Ports inside the center armrest are not working on my brand new 2017 Charger R/T. When i checked with the dealer, he said it should be an easy fix (this was in February, when i bought the car). And i could not pass the deal on the car
The service center told me that they would need to replace the whole USB console (which includes AUX as well), and they placed an order for that part in March. After two weeks, i called the dealer to check the status, they told me that 'It is a back order'!
It has been more than month, so i called Dodge customer care directly and i was assigned a Customer care manager, she followed up with the dealer and called me again and said that the expected delivery date of the ordered part is in 'September 2017' -_- which is so stupid!!
Any of Charger or Dodge owners are facing this USB issue? or found a solution?
I would love to use Android Auto and play songs via USB.
Please suggest, thanks in advance
#2
07-20-2017, 09:12 PM
Hey guys,
The USB Ports inside the center armrest are not working on my brand new 2017 Charger R/T. When i checked with the dealer, he said it should be an easy fix (this was in February, when i bought the car). And i could not pass the deal on the car
The service center told me that they would need to replace the whole USB console (which includes AUX as well), and they placed an order for that part in March. After two weeks, i called the dealer to check the status, they told me that 'It is a back order'!
It has been more than month, so i called Dodge customer care directly and i was assigned a Customer care manager, she followed up with the dealer and called me again and said that the expected delivery date of the ordered part is in 'September 2017' -_- which is so stupid!!
Any of Charger or Dodge owners are facing this USB issue? or found a solution?
I would love to use Android Auto and play songs via USB.
Please suggest, thanks in advance
The USB Ports inside the center armrest are not working on my brand new 2017 Charger R/T. When i checked with the dealer, he said it should be an easy fix (this was in February, when i bought the car). And i could not pass the deal on the car
The service center told me that they would need to replace the whole USB console (which includes AUX as well), and they placed an order for that part in March. After two weeks, i called the dealer to check the status, they told me that 'It is a back order'!
It has been more than month, so i called Dodge customer care directly and i was assigned a Customer care manager, she followed up with the dealer and called me again and said that the expected delivery date of the ordered part is in 'September 2017' -_- which is so stupid!!
Any of Charger or Dodge owners are facing this USB issue? or found a solution?
I would love to use Android Auto and play songs via USB.
Please suggest, thanks in advance
Any update on this issue? Mine went out too. Pulling and re-inserting fuse 38 fixed it. It's only been a day though.
#3
07-20-2017, 09:43 PM
Join Date: Apr 2017
Location: NC
Posts: 4
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I'd suggest you go back to the dealer right away and have them start working on it.
Dodge really needs to take care of this issue.
#4
08-25-2017, 09:45 PM
Any update on this issue anyone? My update is pulling fuse 38 no longer works. It worked from th first time I pulled it till now, bout a month. Tried pulling fuse 20 times now and they won't recognize anything. What's strange is 38 says ABSModule lol
Last edited by Lynn Hutson; 08-25-2017 at 09:51 PM.
