FORMER EMPLOYEE BUYS COURTESY AUTO MALL
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FORMER EMPLOYEE BUYS COURTESY AUTO MALL
FORMER EMPLOYEE BUYS COURTESY AUTO MALL
News Journal
SHELBY — Steve Tetrick is climbing back behind the wheel at Courtesy Auto Mall.
General manager there from 1998 until September 2003, Tetrick takes possession of the Ohio 39 dealership Friday from Courtesy Auto Group and will be selling cars Monday.
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“It’s quite an investment,” Tetrick said after signing a stack of papers and preparing to put his signature on more dealership documents. “It’s a tough thing to get one.”
When fully stocked, the Chrysler, Jeep and Dodge dealership will offer 250 new and used cars. Tetrick touted DaimlerChrysler as “the hottest” domestic carmaker, noting that it will be rolling out 10 new models this year.
After leaving Courtesy Auto Mall in 2003, Tetrick opened Freedom Motor Cars on Fourth Street in Mansfield, which he later sold.
Stressing “not quantity but quality,” he said he wants to “follow a customer from the cradle to the grave. We want to retain customers forever.”
Tetrick wants the dealership to be part of Chrysler’s Five Star service program while instituting customer relations and Internet programs.
He said the dealership was “very successful” during his time as general manager.
“We really increased sales here,” Tetrick said, adding that Courtesy was the 2001 Shelby Chamber of Commerce Business of the Year.
“We are absolutely delighted to have the dealership continue in Shelby,” said Carol Knapp, president of the Shelby Chamber of Commerce. She said her office received six phone calls Wednesday from people who saw the lot being cleared out and were concerned.
Knapp called Tetrick, a former chamber board member, an “asset to the community” who was very supportive of the community and the chamber. Under his tenure, Courtesy was “a very good community citizen,” she said.
Tetrick spent much of Thursday interviewing the previous owners’ employees. He expects to expand the roster of 15 employees to 25 within 90 days and have 40 people in sales and service within a year.
While most dealerships are open six and sometimes seven days a week, Tetrick plans to be closed on Saturdays.
“No other car dealer does that,” he said. A four-day workweek also in the works, he said, adding that he wants the dealership to be a family-oriented business which is “not working them (employees) to death.”
A resident of Shelby since 1998, Tetrick is married and has a 5-year-old daughter.
News Journal
SHELBY — Steve Tetrick is climbing back behind the wheel at Courtesy Auto Mall.
General manager there from 1998 until September 2003, Tetrick takes possession of the Ohio 39 dealership Friday from Courtesy Auto Group and will be selling cars Monday.
ADVERTISEMENT
“It’s quite an investment,” Tetrick said after signing a stack of papers and preparing to put his signature on more dealership documents. “It’s a tough thing to get one.”
When fully stocked, the Chrysler, Jeep and Dodge dealership will offer 250 new and used cars. Tetrick touted DaimlerChrysler as “the hottest” domestic carmaker, noting that it will be rolling out 10 new models this year.
After leaving Courtesy Auto Mall in 2003, Tetrick opened Freedom Motor Cars on Fourth Street in Mansfield, which he later sold.
Stressing “not quantity but quality,” he said he wants to “follow a customer from the cradle to the grave. We want to retain customers forever.”
Tetrick wants the dealership to be part of Chrysler’s Five Star service program while instituting customer relations and Internet programs.
He said the dealership was “very successful” during his time as general manager.
“We really increased sales here,” Tetrick said, adding that Courtesy was the 2001 Shelby Chamber of Commerce Business of the Year.
“We are absolutely delighted to have the dealership continue in Shelby,” said Carol Knapp, president of the Shelby Chamber of Commerce. She said her office received six phone calls Wednesday from people who saw the lot being cleared out and were concerned.
Knapp called Tetrick, a former chamber board member, an “asset to the community” who was very supportive of the community and the chamber. Under his tenure, Courtesy was “a very good community citizen,” she said.
Tetrick spent much of Thursday interviewing the previous owners’ employees. He expects to expand the roster of 15 employees to 25 within 90 days and have 40 people in sales and service within a year.
While most dealerships are open six and sometimes seven days a week, Tetrick plans to be closed on Saturdays.
“No other car dealer does that,” he said. A four-day workweek also in the works, he said, adding that he wants the dealership to be a family-oriented business which is “not working them (employees) to death.”
A resident of Shelby since 1998, Tetrick is married and has a 5-year-old daughter.