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2012 Caravan Transmission Problem w/update

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Old Sep 7, 2013 | 09:13 PM
  #11  
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priorityfour
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Hello: As per my comments on this subject matter, after my similiar recall it immediately corrected the hard shifting transmission. That said, approx. 4-5 months later the issue has returned infequently but increasingly. I have experienced that hard "clunk" the most when shifting from reverese to drive. I have not contacted my dealership yet but the call will take place within a week.
 
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Old Sep 11, 2013 | 04:57 PM
  #12  
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DodgeCACares
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Originally Posted by rfielder
Had my van in to have the cam phasers replaced, and asked about the transmission.

The dealership stated that "there have been no updates for this transmission". Mine is a 2011 DGC, 3.6L, 6 speed auto.

In a later call, the service rep stated that the complaint about the transmission are very common, and mentioned hoping for an update from Chrysler.

I see a lot of people here mention transmission updates. Are they restricted to the USA? I am in Canada.
Rfielder,

Updates are also available in Canada, but they do vary depending on the VIN# and if it applies. A Dodge dealer will be able to confirm if an update is available for your specific vehicle by looking up your VIN#.
 
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Old Sep 12, 2013 | 08:01 AM
  #13  
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rfielder
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From: Brampton, ON, Canada
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Originally Posted by DodgeCACares
Updates are also available in Canada, but they do vary depending on the VIN# and if it applies. A Dodge dealer will be able to confirm if an update is available for your specific vehicle by looking up your VIN#.
The guy at the dealership did not check the VIN. He simply stated that "there are no updates".

This was repeated when they called to let me know that I could pick up the van. The guy did state that my complaint was very common about this van, a lot of owners say the same thing.
 
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