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[General]: 430N RBZ Touchscreen is not working properly

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Old Mar 27, 2019 | 05:17 PM
  #1  
Paul Hewes's Avatar
Paul Hewes
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Default 430N RBZ Touchscreen is not working properly

Maybe someone can help or let me know what steps i need to take to get it repaired? I have a 430N RBZ uconnect the touchscreen calibration is very off. I can't even get into the calibration setting since the accuracy is so far off i cant hit any of the buttons. If i touch the very top i can interact with the bottom buttons. I was wondering if this is the screen problem or software. do i need to just buy a new screen or replace the software or the whole unit.? Thank for any help ya all can give.
 
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Old Jan 29, 2023 | 12:25 AM
  #2  
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Default Same problem here

I have the same problem, any solution?


Originally Posted by Paul Hewes
Maybe someone can help or let me know what steps i need to take to get it repaired? I have a 430N RBZ uconnect the touchscreen calibration is very off. I can't even get into the calibration setting since the accuracy is so far off i cant hit any of the buttons. If i touch the very top i can interact with the bottom buttons. I was wondering if this is the screen problem or software. do i need to just buy a new screen or replace the software or the whole unit.? Thank for any help ya all can give.
 
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Old Feb 2, 2023 | 02:32 PM
  #3  
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From: Mopar HQ
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Originally Posted by Vitor Ferreira
I have the same problem, any solution?
Hi Vitor Ferreira,

Sorry you're experiencing this! Please feel welcome to message our team anytime if you need assistance.

Steph
Dodge Cares
 
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Old Feb 7, 2023 | 10:37 AM
  #4  
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Vitor Ferreira
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Default Useless Support from DODGE

Hi.

I talked to Dodge and Mopar directly and they couldn't help me. Please let me know who I have to contact to have a good support.

Thanks
 
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Old Feb 7, 2023 | 10:38 AM
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Vitor Ferreira
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Default

Can you help me with this problem?
 
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