Dodge Charger The Dodge Charger. The car that made its competitors shiver in the 60's is reborn in 2006 into a sleek sedan that can still send the competition home wimpering, the Dodge Charger.

Section of Uconnect screen missing

Thread Tools
 
Search this Thread
 
  #1  
Old 07-11-2018, 11:56 PM
mgrosso392's Avatar
mgrosso392
mgrosso392 is offline
Registered User
Thread Starter
Join Date: Jul 2018
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
Default Section of Uconnect screen missing


I have a 2018 Charger RT Scat Pack with 2200 miles on it. I just had a recent recall (software update) done yesterday and when I started the car up today, this is what I got. Not sure if the update is related, but does anyone have a Uconnect reset procedure I can try before running back to the dealership? I’d like to try everything I can before leaving the car in their hands.

The screen is still responsive to my touch behind that blank section and the radio, climate, Apple car play, etc. functions all work properly. Strange 🤔
 
  #2  
Old 07-12-2018, 07:28 AM
jkeaton's Avatar
jkeaton
jkeaton is offline
DF Admin
Dodge Forum Administrator
Join Date: Apr 2010
Location: Winston Salem, NC
Posts: 27,730
Received 334 Likes on 298 Posts
Default

Try disconnecting the battery for a bit to reset everything. Or, see if there is anything in the owners manual regarding a reset procedure.
 
  #3  
Old 07-13-2018, 11:53 AM
DodgeCares's Avatar
DodgeCares
DodgeCares is offline
Champion
Join Date: Jul 2011
Location: Mopar HQ
Posts: 3,048
Likes: 0
Received 26 Likes on 23 Posts
Default

Originally Posted by mgrosso392

I have a 2018 Charger RT Scat Pack with 2200 miles on it. I just had a recent recall (software update) done yesterday and when I started the car up today, this is what I got. Not sure if the update is related, but does anyone have a Uconnect reset procedure I can try before running back to the dealership? I’d like to try everything I can before leaving the car in their hands.

The screen is still responsive to my touch behind that blank section and the radio, climate, Apple car play, etc. functions all work properly. Strange 🤔
You've got some great advice here. If you're still having trouble, send us a direct message and we'll get this over to a Uconnect Specialist for further handling.

Jasmine
Dodge Social Care Specialist
 
  #4  
Old 07-13-2018, 12:11 PM
mgrosso392's Avatar
mgrosso392
mgrosso392 is offline
Registered User
Thread Starter
Join Date: Jul 2018
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
Default

Thank you very much @dodgecares.
I disconnected the battery for a few hours, then after I re-connected the battery, the Uconnect screen reset to a pre-final line programming version and I lost some apps like Performances Pages. An hour later, I started the car and everything went back to normal. If anything changes I will reach out, thanks again
 
  #5  
Old 07-16-2018, 09:13 AM
DodgeCares's Avatar
DodgeCares
DodgeCares is offline
Champion
Join Date: Jul 2011
Location: Mopar HQ
Posts: 3,048
Likes: 0
Received 26 Likes on 23 Posts
Default

Originally Posted by mgrosso392
Thank you very much @dodgecares.
I disconnected the battery for a few hours, then after I re-connected the battery, the Uconnect screen reset to a pre-final line programming version and I lost some apps like Performances Pages. An hour later, I started the car and everything went back to normal. If anything changes I will reach out, thanks again
Hello mgrosso392,

Sounds good. I'll keep my eye out for any future updates.

Jasmine
Dodge Social Care Specialist
 



Quick Reply: Section of Uconnect screen missing



All times are GMT -4. The time now is 12:12 AM.