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Knocking noise from left front area

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Old May 21, 2021 | 05:53 PM
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Frustrated 392 Daytona Owner's Avatar
Frustrated 392 Daytona Owner
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Default Knocking noise from left front area

I have a 2018 Dodge Charger Daytona 392 that has started an occasional knocking noise during light acceleration. The noise sounds like it’s coming from the front left suspension area. It doesn’t seem to be coming from the engine or transmission. I have taken it to two dealers so far, the first admitted they heard the noise but could not identify what was causing the noise. The second dealer also heard the noise and diagnosed it as a bad drive shaft. Both dealers checked the suspension and said everything was ok. The drive shaft was replaced and the noise is still there. Anyone else had this problem?? Any ideas?
 
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Old May 24, 2021 | 04:39 PM
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Originally Posted by Frustrated 392 Daytona Owner
I have a 2018 Dodge Charger Daytona 392 that has started an occasional knocking noise during light acceleration. The noise sounds like it’s coming from the front left suspension area. It doesn’t seem to be coming from the engine or transmission. I have taken it to two dealers so far, the first admitted they heard the noise but could not identify what was causing the noise. The second dealer also heard the noise and diagnosed it as a bad drive shaft. Both dealers checked the suspension and said everything was ok. The drive shaft was replaced and the noise is still there. Anyone else had this problem?? Any ideas?
Hi Frustrated 392 Daytona Owner,
We sincerely regret to hear of all the trouble that has been associated with your ownership experience. Please know that our team would be more than happy to provide an additional layer of assistance if you do end up connecting with your dealer again. What we can do is escalate a case on your behalf so that one of our Case Specialists could work alongside your dealer to find a potential solution to the concerns you’re currently experiencing. Feel free to follow up with us via private message if this would be of interest.

Rob
Dodge Cares
 
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Old Jun 21, 2021 | 03:33 PM
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Frustrated 392 Daytona Owner
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Default Still knocking

I’m hoping this message gets to someone at Dodge Cares. I’ve taken the car to two dealers so far and the drive shaft, engine mounts and transmission mount have been replaced. The knocking noise is still there. I’ve been told by the dealer Cronic Dodge in Griffin GA that they now will contact someone from dodge to come to the dealership to see if they can figure out what the problem is. This is very concerning to me no one can figure out the problem on a three year old car with only 18,500 miles. Any assistance you can provide would be appreciated.
 
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Old Jun 22, 2021 | 11:59 AM
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DodgeCares
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From: Mopar HQ
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Originally Posted by Frustrated 392 Daytona Owner
I’m hoping this message gets to someone at Dodge Cares. I’ve taken the car to two dealers so far and the drive shaft, engine mounts and transmission mount have been replaced. The knocking noise is still there. I’ve been told by the dealer Cronic Dodge in Griffin GA that they now will contact someone from dodge to come to the dealership to see if they can figure out what the problem is. This is very concerning to me no one can figure out the problem on a three year old car with only 18,500 miles. Any assistance you can provide would be appreciated.
Hi Frustrated 392 Daytona Owner,
We apologize for any dissatisfaction. Please follow up with us via DM to provide additional details regarding your concerns so we may determine how to best assist you.

Rob
Dodge Cares
 
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