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2013 Ram 1500 NAV

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Old Apr 22, 2013 | 05:10 PM
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LCField
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Default 2013 Ram 1500 NAV

Nav system went crazy today. Message at start up says "Vehicle Phone Requires Service" "Contact your Dealer" Then the message goes away and the NAV system places me about 60 miles from where I am located. Anyone else have this problem yet?
 
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Old Apr 22, 2013 | 11:37 PM
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Haven't seen that message but mine did show me a few miles away from we're I was, dealer reset it and worked fine since then
 
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Old Apr 23, 2013 | 09:40 AM
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Originally Posted by LCField
Nav system went crazy today. Message at start up says "Vehicle Phone Requires Service" "Contact your Dealer" Then the message goes away and the NAV system places me about 60 miles from where I am located. Anyone else have this problem yet?

LC,

There is an update that just came out for the dealers to flash the software. While it does not describe your exact symptoms I believe it is related. See the TSB below.

NUMBER: 08-026-13
GROUP: Electrical
DATE: April 20, 2013


SUBJECT:
RA3 And RA4 Radio Enhancements
OVERVIEW:
This bulletin involves upgrading the software on the RA3 or RA4 Radio.
MODELS:
2013 (DS) 1500 Ram Pickup (U.S. only)
NOTE: This bulletin applies to vehicles sold in the U.S. market and built before
February 22, 2013 (MDH 0222XX) equipped with SMART TOUCH 3
AM/FM/SAT/BT/VOICE (sales code RA3) or SMART TOUCH 4
AM/FM/SAT/BT/NAV/VOICE (sales code RA4).
SYMPTOM/CONDITION:
A customer may experience, one or more of the following conditions:
· Loss of the vehicle position on the navigation map.
· Vehicles Icon changes on the navigation map.
· Compass direction maybe incorrect.
· Touch screen turns off, shuts down
 
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