ok heres the deal our dsl service includes MSN premium(no i dont use msn explorer) which comes with a free lifetime subscription to mcafee antivirus/firewall and webroot. when i try to download the mcafee products the browser just closes when i try to visit the site to download them from why? can anybody help me?

 

Sounds to me like a popup blocker or something is killing the web browser. It could also be that your firewall or any installed anti-virus is blocking it as well.

I will warn you with McAfee however, that they're AV software is very bloated and often can be a PITA as much as a help. I'm not going to bash them, simply pass along the info I know to you.

 

Easiest way to fix your problem is to not use McAfee. McAfee comes with Comcast internet with the whole lifetime subscription deal. Yet when you try to scan you incoming mail for viruses it don't work with Comcast's webmail.

 

SOunds like you might have a problem with your browser period. If you are using IE 6.0 or higher then you might have a big problem. I have 3 computers and all on all of them IE crapped out on me and I had to switch to Firefox. I had the same problem as you trying to download pretty mcuh any program. Everything is ok with that now.

Now for McAfee. It is a PITA!!! I will will use a free scan tool from microsfot or anyone, and if I have a big problem, I will download McAfee, run the scan, then delete it asap. The program slows your computer down way to much.

 

use AVG... it has a free home personal version.... and is always rated in the top three by pc mags and such... i have always used it and have never gotten a virus...McAfee suxs

http://free.grisoft.com/doc/download...virus/us/frt/0


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i use firefox so thats not the problem i have tried AVG and i did not care for it or have any success with it, McAfee is about the best that i can find for me and it did not slow down my system at all and it does it in all my browsers (ie, msn, and firefox) so idk what it is but its something that affects all 3 browsers

 

If your having an issue with IE 6.0 or higher, sounds like you have a bad patch or update. I've ran IE 7.0 since it debuted, and other then the initial issue that was due to the Microsoft Update site, I havent had any problems with it since. In fact, I've ran IE 7.0 on both my Windows XP and my Windows Vista Ultimate machines with zero issues.

This link may help..

Microsoft Corp. acknowledged on Dec. 18 that a software patch issued earlier in the month for Internet Explorer had crippled the Web browser for some users.


If your having issues with all 3 browsers, sounds like a bigger issue then your antivirus program. Could be a bad patch/update, could be spyware or adware, or could just be a sign that you need to consider reloading Windows, as it may just be time for a system refresh.

Software can run for years without being refreshed, but over time updates, temp files, and just crap in general builds up and causes the operating system to run slower. Defragmenting, spyware scans, dumping your temp files, and just keeping your system in good order can alleviate this issue, but it doesnt always prevent it.

 

Sorta like cars/trucks, eh......???

Dusty

 

actually this problem came up just after i reloaded windows and started over w/ a new hard drive so that is not the problem and i got it to the point that i can download mcafee but it wont install any of their products now, this is really getting on my nerves

 

no famous computer professional with years of experience
would ever seriously propose
just dumping your anti-virus software
...or would he?

Read on.....

http://www.cnet.com/8301-13880_1-982....html?tag=more

not relying on AV
and using a program like Sandboxie or Greenborder
that isolates any of your prefered internet browsers
is a valid argument
but I am still going to keep using AVG for awhile
with occasional visits to Housecall and EWIDO for free online scans