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2014 Journey - DVD Stuck in Player

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Old Apr 26, 2014 | 07:20 PM
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jasonbporter
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Exclamation 2014 Journey - DVD Stuck in Player
We have a 2014 Journey and it reads "Disc Error" on screen. And the DVD will no longer eject. We bought less than a month ago? What do we do? Is there an override of some kind? Or do we have to go to the dealership?
 
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Old Apr 27, 2014 | 06:51 AM
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While a pain in the neck "that's what warranties are for".
It's a 2014 and although undoubtly it's inconvienent you
may have a unit that needs replacement.
 
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Old Apr 29, 2014 | 02:43 PM
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Originally Posted by jasonbporter
We have a 2014 Journey and it reads "Disc Error" on screen. And the DVD will no longer eject. We bought less than a month ago? What do we do? Is there an override of some kind? Or do we have to go to the dealership?

Sorry to hear you are experiencing a problem with the DVD not ejecting. I would suggest to have the dealer inspect and diagnose the condition.
 
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