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2011 journey crew radio no power

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Old Jun 4, 2016 | 01:20 PM
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rustysdodge
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Default 2011 journey crew radio no power

I think a little water may have gotten into navigation display/radio as now radio or display wonmt turn on. I assume it may be a fuse. I don't have the correct layout for the fuse box so don't know where to start.
 
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Old Jun 9, 2016 | 04:50 PM
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Dealer says it is the display monitor that needs replacing $450 This doesn't explain why radio doesn't turn on. Does anyone know how the monitor (display) affects the sound/radio? I don't mind replacing this but don't feel comfortable that this is the only problem


HELP!!!!!!!
 
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Old Jun 10, 2016 | 11:21 AM
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Originally Posted by rustysdodge
Dealer says it is the display monitor that needs replacing $450 This doesn't explain why radio doesn't turn on. Does anyone know how the monitor (display) affects the sound/radio? I don't mind replacing this but don't feel comfortable that this is the only problem


HELP!!!!!!!
Hi rustysdodge,

If there is any issue with the radio unit, the dealership has to replace the entire unit (can't just replace the screen, for example). I think that sounds like what you're experiencing. I hope that helps!

Kori
Dodge Social Care Specialist
 
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