Help our rear hatch will not open! We have tried locking and unlocking, it doesn't sound as if it is unlocking. But the hatch will not open, there is still some pressure at the handle as if it is connected inside as it should be... So how do we check it out how do you unlock the rear hatch if there is a wiring issue as I have seen some having up at the top where the wiring comes into the door. So if the wire is broke above could there be others worn and it seems this may be a common problem is Dodge working on a fix? We have a 2011 dodge journey AWD.

 

Probably need to take it to the dealer.

 

Did you ever get this resolved?

 

Did you ever get this resolved?

 

if you can pull the trim panel back at the lower inside edge of the glass....you should be able to reach into the hatch and release the latch manually

 

Rear hatch will not open.Opened small access panel from inside the vehicle and turned the white plastic actuator
part clockwise as previously suggested and still will not open.Any other ways to get the tailgate open.
Can't pull the panel off as the screws are at the bottom of the closed door. Any other suggestions ?