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uconnect not working

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Old Mar 28, 2017 | 01:25 PM
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Default uconnect not working

my 2013 Dodge Journey unconnect stopped working recently. I tried to rebot with the recommend software update from Dodge with no success.
Does anybody have any ideas besides bringing to a dealer which it sounds most do not know what the problem is?
 
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Old Mar 28, 2017 | 01:59 PM
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Moved from the Ram section to the Journey section.


Try disconnecting the battery for a bit.
 
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Old Mar 28, 2017 | 02:31 PM
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Originally Posted by schuhwi
my 2013 Dodge Journey unconnect stopped working recently. I tried to rebot with the recommend software update from Dodge with no success.
Does anybody have any ideas besides bringing to a dealer which it sounds most do not know what the problem is?
Hi schuhwi,

Sorry to hear about this! If you end up deciding to visit your local dealership I'd be happy to follow up with them for you if needed. Just PM our page with your VIN and let me know.

Andrea
Dodge Social Care Specialist
 
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Old Apr 4, 2017 | 11:20 AM
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HI Andrea,
thanks for your response. purchased at Bergstrom, Kaukauna, WI
I did stop in and they told me it would be $125hr to diagnose. may be up to $1500.00 to fix depending on the diagnosis. Seems expensive

I already tried downloading the updated software and disconnecting the battery with no help.
I would very much like some help from you.
Thanks
Bill
 

Last edited by schuhwi; Apr 4, 2017 at 04:19 PM.
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Old Apr 4, 2017 | 12:06 PM
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Ouch. This is why I always buy an extended warranty.
 
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