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2015 Dodge Journey - No Cold Air from face vents

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Old 09-15-2017, 02:47 PM
bigity
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Default 2015 Dodge Journey - No Cold Air from face vents

Just today my 2015 Journey started having an AC problem.

Controls and everything work normally, but no cold air is pushed through the face vents (floor and rear vents work normally) on driver or passenger side.

Hot air blows (when AC temp is changed to hot) normally in all vents.


This thing just went out of warranty and already had an electrical issue and now this.
 
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Old 09-15-2017, 02:50 PM
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Maybe try disconnecting the battery to reset everything...otherwise it's a blend door malfunction.
 
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Old 09-15-2017, 02:53 PM
bigity
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Thanks, I will give it a shot.

If it is a blend door problem, any guidance to some DIY directions?
 
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Old 09-15-2017, 03:59 PM
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Originally Posted by bigity View Post
Just today my 2015 Journey started having an AC problem.

Controls and everything work normally, but no cold air is pushed through the face vents (floor and rear vents work normally) on driver or passenger side.

Hot air blows (when AC temp is changed to hot) normally in all vents.


This thing just went out of warranty and already had an electrical issue and now this.
Hi bigity,

If you do decide to visit your dealership, please let us know!

Kori
Dodge Social Care Specialist
 
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Old 09-15-2017, 04:12 PM
bigity
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Disconnecting battery didn't resolve. I guess I'll try to take it in for an estimate/evaluation.
 
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Old 09-15-2017, 11:48 PM
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Best bet. Sorry. These newer vehicles are overly complicated. If you can't diagnose yourself, dealer is the best choice. There may be some TSB or something. Never had this issue with either of my DJ's.
 
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Old 09-16-2017, 06:11 PM
bigity
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I took it to the dealer and they couldn't diagnose the problem before close, but I picked up the vehicle because I have to have it Monday. However, they did run the recalibration procedure and it is now working properly, but they are worried that it isn't a permanent fix.

After dealing with all of this, I remember that I had a major electrical issue repaired under warranty that require the replacement of a good portion of the wiring. I wonder if that issue has cause this one, along with the occasional other quirk that comes and goes (can't recall the error code atm, but it always clears up in a few minutes).
 
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