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2017 jOURNEY TRANSMISSION

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Old Dec 30, 2017 | 03:36 AM
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Question 2013 jOURNEY TRANSMISSION

Our Journey is 7000 kilometers over the warranty and the transmission crapped out. It is getting rebuilt now. This is awful. From what I understand this is not uncommon, but I don't see any posts about this problem.
What do we think about my chances of getting Chrysler to help me out with the bill?
 

Last edited by sandraft; Dec 31, 2017 at 07:55 AM. Reason: I had the wrong year of the car in the title
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Old Dec 30, 2017 | 08:46 AM
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First I’ve heard of a failure. Certainly not common.
 
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Old Dec 30, 2017 | 01:50 PM
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which trans do you have?
the 62te is a work horse.
At 107 000 km powertrain is over and fca is not obligated.
Good customers with certain circumstances; they might good will it or part of the cost. If you bought it from and do all the maintenance with this dealer; it would help your case. If you bought it used elsewhere and never service it with them...ie they never seen you before...forget it.
 

Last edited by primem; Dec 30, 2017 at 01:53 PM.
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