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Journey 2013 SXT 3.6 U connect HFM (bluetooth) module issues

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Old Apr 6, 2019 | 09:23 AM
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mattperry
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Default Journey 2013 SXT 3.6 U connect HFM (bluetooth) module issues

Hi,
I have a Dodge Journey 2013 SXT 3.6l. A while ago the hands free module quit - no bluetooth connection and no sub-menu items on the phone or bluetooth menu. I got a replacement part but when installed the phone and bluetooth menu disappear. Even if nothing is plugged in the screen shows those menus, without the sub-menus. What is going on? Any advice to fix?
 
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Old Apr 8, 2019 | 12:12 PM
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Originally Posted by mattperry
Hi,
I have a Dodge Journey 2013 SXT 3.6l. A while ago the hands free module quit - no bluetooth connection and no sub-menu items on the phone or bluetooth menu. I got a replacement part but when installed the phone and bluetooth menu disappear. Even if nothing is plugged in the screen shows those menus, without the sub-menus. What is going on? Any advice to fix?
Hi mattperry,
We regret to hear that you are experiencing this. If you decide to have your dealer address this, please send our team a private message and we would be happy to offer an extra layer of assistance!
Alex
Dodge Social Care Specialist
 
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Old Apr 8, 2019 | 03:15 PM
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mattperry
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Originally Posted by DodgeCares
Hi mattperry,
We regret to hear that you are experiencing this. If you decide to have your dealer address this, please send our team a private message and we would be happy to offer an extra layer of assistance!
Alex
Dodge Social Care Specialist
Not particularly helpful. If anyone else out there has an actual suggestion for how to fix this, that would be grand. If you're trying to sell stuff, move on.
 
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