I just purchased a 2017 Dodge Journey Crossroads at a Chrysler dealership in Regina Saskatchewan. I am almost 100% sure I have the 8.4 Navigation version of Uconnect. When I got to the phone icon to try to set up the bluetooth connection to my android phone the screen says "Hands Free System Loading Please Wait..." and never changes. When I got to the More icon and then to settings and the Phone/Bluetooth nothing happens.



I have tried to reset the radio in the Dealer Menu by holding the temp buttons and the defrost button I don't get any way to reset the radio. I can Reset User Settings but I don't know what that means.



I have heard that there is an engineers menu but I can't find how to get into it.



Any ideas?

 

Try disconnecting the battery. Any warranty left?

 

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
DodgeCares