Hello, i was hoping someone could help provide some insight. I am going to start with I have a 2015 Journey AWD which has 115k miles. I have the lifetime bumper to bumper warranty and have a slew of issues from when I first got it @17k miles 4 years ago. Most recently, while driving, my radio/navigation system went completely black/out and the Service Park Assist system flashed on my dashboard. Everything that the UConnect controlled was out, radio, rear back up sensors, camera, heat (although i could turn on the defrosters since there was a separate button for that). I took my car into the dealership and explained the situation, that these things happened simultaneously. The lady writing me up kept saying, ok so the radio is out. I told her, no the whole system is out and the Park Assist System error came up. The next day they called me to let me know 3 things were wrong 1) the AC Controller panel was bad and needed replacement -covered by warranty. 2)The radio may or may not be fixed with repair 1, but if it wasn't the radio was covered under my warranty as well. 3) I needed a new Park Assist Module, which wouldn't be covered. I found it out that they weren't all tied together and covered, but what am i supposed to do, so i approved the repairs.

Upon completing the repairs, it did not fix the issue. They spent 2 days with FCA and opened a star Case. They found out the the Body Control Module needed to be replaced. I asked the dealership if this meant that the Park Assist system would be covered and they reiterated that it wouldn't be. My writer told me she spoke to them and tried but I could call myself because i told her i just didn't understand since this all happened together. Today i called Mopar Vehicle protection. They found my case and told me that they didn't show anything, but my rental car being denied. They had 3 things that they were covering; Replace Control Head for HVAC, Replace Radio, and the Replace the Body Control Module (which was showing an electrical fault, causing the parking sensors not to operate). They literally told me that the electrical failure was causing the parking sensors not to operate and that was covered. The dealership is telling me it is still not covered. I feel like they replaced the Park Assist system prematurely, or maybe not prematurely but that these things just happen. They had even told me that replacing the park assist system didn't fix the problem. So why wouldn't it be covered?. I'm looking for someone technical that can tell me if these things are connected. The tech told my service writer that they were not connected and one wouldn't cause the other one to go out. This doesn't seem accurate since they happened simultaneously. Any help or advice is appreciated.