Sirius Radio/Dealer Problem
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Joined: Sep 2005
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Sirius Radio/Dealer Problem
I recently purchased a black Magnum SRT 8 with all three option groups. The Sirius satellite radio goes out approximately every other day. I have spoken with Sirius a number of times and they tell me it is a hardware problem and that hardware problems are the dealer’s responsibility. My dealer (South Bay Chrysler Jeep Dodge in Torrance, CA), who unsuccessfully tried to extort an extra $10,000 out of me when I bought the car, informed me that the radio is not recording a “fault code” and, without a fault code they will not replace the unit, antenna, or whatever else is causing the problem. In other words, according to the South Bay Chrysler Jeep Dodge, tough ^&$(#. Has anybody else had a similar problem?
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Joined: Nov 2005
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RE: Sirius Radio/Dealer Problem
ORIGINAL: joe_fonebone
I recently purchased a black Magnum SRT 8 with all three option groups. The Sirius satellite radio goes out approximately every other day. I have spoken with Sirius a number of times and they tell me it is a hardware problem and that hardware problems are the dealer’s responsibility. My dealer (South Bay Chrysler Jeep Dodge in Torrance, CA), who unsuccessfully tried to extort an extra $10,000 out of me when I bought the car, informed me that the radio is not recording a “fault code” and, without a fault code they will not replace the unit, antenna, or whatever else is causing the problem. In other words, according to the South Bay Chrysler Jeep Dodge, tough ^&$(#. Has anybody else had a similar problem?
I recently purchased a black Magnum SRT 8 with all three option groups. The Sirius satellite radio goes out approximately every other day. I have spoken with Sirius a number of times and they tell me it is a hardware problem and that hardware problems are the dealer’s responsibility. My dealer (South Bay Chrysler Jeep Dodge in Torrance, CA), who unsuccessfully tried to extort an extra $10,000 out of me when I bought the car, informed me that the radio is not recording a “fault code” and, without a fault code they will not replace the unit, antenna, or whatever else is causing the problem. In other words, according to the South Bay Chrysler Jeep Dodge, tough ^&$(#. Has anybody else had a similar problem?
I am a Jeep owner, and I registered here because I found your post using Google. Daimler Chrysler is having all sorts of problems with Sirius.
There was supposedly a TSB issued today that covers the problem.
Here are two discussions about the problems:
Jeeps Unlimited
Jeep Forum
If you search around you will find similar problems in lots of Daimler Chrysler vehicle related forums...
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RE: Sirius Radio/Dealer Problem
TSB 08-055-05 SATELLITE RADIO INTERMITTENT STATIC
Date: 10/19/05
Model year(s): 2005
Description: This bulletin involves replacing the Satellite Digital Audio Receiver (SDAR).
Details: This bulletin applies to vehicles equipped with a satellite radio receiver (sales code RSA or RSB) or dealer installed MOPAR satellite radio receiver part numbers 05064002A* and 05064020A*. The vehicle operator describes extreme static over the satellite radio audio (only when in the satellite mode) to the point of almost completely covering the intended audio. The static occurs at vehicle start-up, or the first time the radio is put into the satellite mode on a key cycle. The static will last the entire key cycle. This issue is completely intermittent, and in the next key cycle, operation may go back to normal.
Diagnosis: Due to the intermittent nature of the condition, demonstration of the issue is difficult. If the vehicle operator description is similar to the Symptom/Condition explained above, perform the Repair Procedure.
Date: 10/19/05
Model year(s): 2005
Description: This bulletin involves replacing the Satellite Digital Audio Receiver (SDAR).
Details: This bulletin applies to vehicles equipped with a satellite radio receiver (sales code RSA or RSB) or dealer installed MOPAR satellite radio receiver part numbers 05064002A* and 05064020A*. The vehicle operator describes extreme static over the satellite radio audio (only when in the satellite mode) to the point of almost completely covering the intended audio. The static occurs at vehicle start-up, or the first time the radio is put into the satellite mode on a key cycle. The static will last the entire key cycle. This issue is completely intermittent, and in the next key cycle, operation may go back to normal.
Diagnosis: Due to the intermittent nature of the condition, demonstration of the issue is difficult. If the vehicle operator description is similar to the Symptom/Condition explained above, perform the Repair Procedure.
