I called cummins and they finally called me back. They told me that they would give me a new short block but I would have to have it installed at a cummins distributor. I called the distributor and they told me it would cost me $7500 to install it. I asked them the rate of labor and they said $98 an hour. That comes out to roughly 61 hours to pull the engine, change over the parts and reinstall the engine. Is it just me or does that sound crazy? They didgive me a second option of I could fix it or replace it and they would reimburse me 50% of my cost up to $1000. I think it is a rip off. So the question now is what to do?

 

I'm actually stunned that they offered you anything !!

Take your Ram to Parts/Service and let his guys do the job at 1/2 the time and also do it RIGHT. That's what I'd do.

 

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Whatcha talkin about Mayfair.... DC do it right!?

 

Well, I chose the Cummins option to replace the block and got the truck back on Wednesday. The truck is still too valuable to just let it go. My local Cummins rep. charged me about $5000 to do the job, they ate about $2400 in parts. While it is way more than what I wanted to spend because Chrysler refused to discuss the issue and honor their warranty, I know it was done right. One thing I can say about Cummins that I can't say about Dodge is that they are honorable. The local rep provided me with pictures and additional information to help me with my lawsuit, in addition to the stuff I already got.

Jeff, Cummins will initially give you a ballpark price for the entire job. The local rep needs to get approval to do the work from their regional rep. Your $7500 is about right as the parts alone are priced at $2400. If you want them to replace the water pump, oil pump andany other part, that cost is on you. I would never considerhaving the Dodge dealer work on this engine ever again, and so far am completely satisfied with Cummins and how theyhandled this issue.

I just found a class action lawsuit that was filed in Missouri in either December of 2007 or January 2008against Chrysler. It is regarding Chryslers abandonment of the Cummins Diesel Warranty. You can find it at www.courthousenews.com. Do a search under chrysler you will find it in a 12-06-2007 issue.

It is just in the beginning stages, and is assigned to go in front of a federal court judge in June or July where it may or may not float. I haven't decided if I will join the suit yet or file my own claim locally.

 

PLEASE keep us up to date on how thigs go!! I'm really glad that you got your truck back and that you're happy.