DC Survey
#1
DC Survey
Has anyone who filled out a customer survey gotten a follow up call from DC. I got mine today and I attached a nice letter about how I felt about the last oil change and them missing the grease fitting on the front driveline and also them saying it didn’t have one until I got pissed and made the look until it was found. I also brought up how I felt about hearing that a Pyrometer and by pass filter will void my warranty. I even added that Cummins thinks both are OK to have on my engine and would be happy to take my money to install them for me. Also I stated with the problems above I could not see investing $1980.00 for an extened warranty.
I guess even if they don't call me I do feel better [sm=alcoholic.gif]
#2
#3