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Multiple failures after alarm installed

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Old Apr 6, 2018 | 10:04 AM
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Default Multiple failures after alarm installed

Hi, Yesterday I had a simple car alarm (Viper 3105v) installed in my 2001 Ram Van 3500. The alarm works but before leaving the shop parking lot the following (new) problems presented- "ABS" & "AIR BAG" dash warning lites stay on, the A/C compressor did not come on (jumper wire indicates compressor itself OK) and the aftermarket "back up beeper" did not sound off in reverse. Of course shop says the didn't do it.
After leaving the shop I found additionally- speedometer/odometer, wipers/washers and aftermarket "Penntex" high idle device all don't work either.
All these systems had been working and stable for the year I've owned the vehicle prior to all this. No OBDII show up and initial inspection does not find blown fuses.
Would anybody have an educated guess as to what might have happened? With so many unrelated failures I'm going to start by looking for a disconnected or bad ground somewhere but beyond that am at a loss where to look. Any suggestions would be greatly appreciated.
Thanks in advance.
 
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Old Apr 6, 2018 | 10:36 AM
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I suggest you take it back to whoever installed the alarm and tell them to fix it. Why would you take it upon yourself to repair shoddy workmanship that you obviously paid someone else to do??

If you insist on doing this yourself, remove everything that was installed and put it back to factory condition. Get everything working correctly again and then reinstall the system.
 
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Old Apr 6, 2018 | 10:53 AM
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Originally Posted by jkeaton
I suggest you take it back to whoever installed the alarm and tell them to fix it. Why would you take it upon yourself to repair shoddy workmanship that you obviously paid someone else to do??

If you insist on doing this yourself, remove everything that was installed and put it back to factory condition. Get everything working correctly again and then reinstall the system.
I had the shop look for the problem before I ever drove out of their parking lot. They said they didn't cause it and that was the end of their story until I said I'd be back the next day with a large picket sign. Talked to the owner later that day and he said if I could get a diagnosis that showed they caused problems he would pay for diagnosis and fix. Chances are very high they caused this but diagnosis they will accept as indicating that they caused it not so high. So my first step is to look into this myself and if I can't figure it out then I get the diagnosis and start spending the bucks I may or may not get back.
 
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Old Apr 6, 2018 | 11:05 AM
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In that case, if you have wiring diagrams (this will take a small forever), start disconnecting their system one wire at a time until you find out what is causing the problems.
 
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Old Apr 6, 2018 | 02:32 PM
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Originally Posted by jkeaton
In that case, if you have wiring diagrams (this will take a small forever), start disconnecting their system one wire at a time until you find out what is causing the problems.
Ive pulled plug on the whole alarm with no fix. I don't think alarm is cause but something caused installing it. With so many systems out cause maybe like ground disconnected, PCM shot or some other major blown electronic. Anyway taking for pro diagnostic later today.
 
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Old Apr 6, 2018 | 07:12 PM
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Went to tech suggested by alarm shop who found main electrical connector behind panel next to steering column not snapped together all the way. So "snap" and fixed for $90. This is where my new alarm was installed but alarm shop said they didn't cause it- right- and won't reimburse. Threat of picketting out front of their shop (I've done it elsewhere before as it drops my anger level) gets me a check for half the $90. Guy asks me if I'm "happy now" to which I say no- just like you I feel I'm out $45. About the best you can do in S. Florida.
My takeaway is if a whole bunch of unrelated stuff goes wrong look at the wiring connectors first and DIY as much as possible for which I'm always greatfull this forum helps a lot.
 
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