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2002 Stratus Struts issue

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Old Aug 27, 2019 | 04:53 PM
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Default 2002 Stratus Struts issue

On my 2002 Dodge Stratus 4-cyl, a repair shop replaced ball joints/control rods and struts on front. Afterward, the front end sits very high – about 3” higher than back. It looks ridiculous. I was worried they either installed the wrong struts or installed them incorrectly. Another mechanic looked at it for me and found a gap between the strut flange and the mount on both sides, as shown in the pictures. He says they did install the correct part, but the gap shouldn’t be there. Before I take it back to the original repair shop, I’d like to know if there are practical/legitimate reasons why the installer would choose to leave a gap like this. I’d like to be armed with some understanding of the situation, and what needs to be done. Can someone help shed light on this? Any other reasons why the front end would be sitting so high after this repair? Thanks.


 
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