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You may have a broken clock spring inside the steering wheel. If it is, it's gonna take some time and finesse to remove the components to get to the spring but it can be done. Do a search, it'll help alot. HTH.
the clock spring is definitely bad, in order to change it you have to pull the airbag out of the steering wheel IMO this is best left to the professionals but if you insist on attempting it yourself download the factory service manual from here