I spoke with a representative from the supplier, and he confirmed that it is produced by GP (General Petroleum). He had never heard of NEO, so either another division produces for them, or they are using the same marketing company to come up with their product descriptions. I asked him about the base oil that they use, and he called it a synthetic blend. When I asked for the specific Group of the base oil, he said that it is between a Group II and Group III. So it definitely is not a full synthetic.

 

Here is the MSDS: GP Performance 500 Multi-Vehicle ATF

It's composed of Highly Refined Mineral Oil,

Now look at Mobil One ATF Synthetic and compare.

MOBIL 1 SYNTHETIC ATF

I would purge it, and replace with new filters......Just my 2 cents!

And my answer; First off this lubricant is crap so I wouldn't use it for anything....IMHO....However, the friction modifiers would be sufficient because it's Allison C-4 compliant as a "top off", (but I wouldn't use it even at that), but I don't think the oil would hold up being fully swapped out and deteriorate the internals of your transmission. You not going to get your money back, and the shop is standing by what the manufacture of the fluid claims.

I would think it's fair to say that most 98% of shops do this on the use of AFT+4 compliant vehicles and I've tried to warn people about it as much as possible. This is one of the reasons I don't promote transmission flushes and despite blowing crap the filters caught all through your transmission which the filters were supposed to stop is just plain stupidity and laziness. The same thing goes for quick service centers, they simply don't use the correct fluids. This is brought on by warehouse space and employee screw ups. "Here is one fluid for most everything, just use this" train of thought, it's repulsive!

This as always is my honest opinion backed by the information supplied by the establishment.

 

Thanks again, Hydrashocker. I did see that MSDS online, but that is a different product than the one he put in. It is supplied by the same producer, but the one we found online is not the "HiVis" version that they put in. Either way, though, I'm going to do a full purge. I've learned the hard way that what you're saying is true. It looks like it's common practice to use take harmful shortcuts, like the use of unlicensed bulk multi-vehicle fluid and the use of power flushes. I'd add that if a producer or distributor says that their products "meet or exceed," "are equivalent to” or "are designed to meet”, a consumer better do their homework on it. Thanks to you and others in the forum who are trying to educate the rest of us. Keep up the good work!

 

Your welcome and thanks for the complement,

The HiVis should mean "High Viscosity" which is short for the additional or improved viscosity improvers to the original formulation. This minor alteration might not trigger a new MSDS or the newly modified and renamed "SDS" sheets which the Fed's are mandating the change in June 2015. The reason they are not Chrysler approved is because Chrysler in the trade mark stated the to name a product ATF+4 compliant that the manufacture send samples and pay fees to market that product name. Multiple companies go ahead and have no problems with this, and as long as their formulation passes the test they can market it ATF+4. They simply don't want to prove their formulation meets the approval process, or they simply don't want to pay the fee which is Mobil One's issue. This is why the cost is higher to the consumer.

Shops don't want to pay 3-4 dollars a quart when they can market you something that is "supposed to work" for $1 a quart. If they did do this they would have multiple costs for the same procedure per car manufacture and pocket less capital per car they take in. They want the all around same shared pricing as others instead of doing it right, but how can they compete. This is the problem! A drain and refill would cost $30 just for the fluid their cost plus filter using ATF+4, however if they use this multi-vehicle fluid and it's only $1 dollar a quart it only costs them $6 bucks for the fluid = big savings for the shop and the manufacture "backs it up" so it's off the shoulders of the shops, however after it screws up your truck it gets washed out in the legal system. Nobody is at fault. On this service that is why the dealer is more money for the same service at least on transmission changes, it simply costs them more capitol in the first place.

The one thing that sets this product aside is the use of Mineral Oil, it's cheap, shears fast, and oxidizes quicker which is why it's again "cheap" base oil. Valvoline ATF+4 Fully Synthetic uses a Hydrocracked base oil, which isn't the best (Polly) but it's still a hell of a lot better base oil over and above OEM or conventional base oils. I promote Valvoline because it is a solid name, they proudly display the contents, and Chrysler approved. I don't know of any other brand name that currently does a Fully Synthetic ATF+4 other than Valvoline asl. Valvoline sells these products under:

795040 ---- Auto Pride® SYNTHETIC ATF+4 AUTOMATIC TRANSMISSION FLUID
591671 -----NAPA® SYNTHETIC ATF+4 AUTOMATIC TRANSMISSION FLUID
822348 ---- Valvoline™ ATF+4 FULL SYNTHETIC AUTOMATIC TRANSMISSION FLUID
VV346 ---- Valvoline™ ATF+4® FULL SYNTHETIC AUTOMATIC TRANSMISSION FLUID

This one is a Blended version with conventional and Hydrocracked Synthetic base oil.
VV352 ---- Valvoline™ ATF+4® SYNTHETIC AUTOMATIC TRANSMISSION FLUID

I don't promote "Blended" lubricants because taking a highly refined base oil whether it is Hydrocracked or Polly and mix it with some Regular Conventional base oil only makes more Regular Conventional base oil because the contaminants are in the Regular base oil. It's like taking a low refined base stock (sand) and a high base stock (water because the impurities are refined out) and mixing them together, all you get is sandy water which the same thing Regular Conventional base oil you started from, you simply get absolutely no benefit over a regular Conventional base oil. You end up back to the original Regular Conventional oil after formulation, it's a marketing scheme in my honest opinion.