I am looking for a tech service bulletin on the malfunctioning of the wireless control module(WCM) or I think it may be called the SKREEM (Sentry Key REmote Entry Module).
I have read around about it but can't find the actual bulletin.
Any help would be greatly appreciated!

 

Is this what you are looking for?

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retreival system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of DaimlerChrysler Corporation.
THE StarSCAN FLASH FILES FOR THIS BULLETIN ARE AVAILABLE VIA THE
INTERNET.
THE StarSCAN SOFTWARE UPDATE CD CONTAINS ALL PREVIOUSLY RELEASED
FLASH FILES PRIOR TO THE CD RELEASE DATE PRINTED ON THE CD LABEL.
FOR MARKETS OUTSIDE OF THE UNITED STATES AND CANADA, THE FLASH
FILES AND REPROGRAMMING INSTRUCTIONS WILL BE AVAILABLE ON ITIL/ISIS
DVD AUGUST, 2004.
SUBJECT:
Flash: Vehicle Theft Security No Start - Crank, Start, Die
OVERVIEW:
This bulletin involves flash reprogramming the Front Control Module (FCM).
MODELS:
2004 (HB) Durango
SYMPTOM/CONDITION:
The vehicle operator may experience a no start condition. The FCM may fail to function as
intended after the ignition key is turned to the OFF position. This will cause the Vehicle
Theft Security system to activate. The vehicle will crank and briefly start, then die when the
ignition switch is released. If this occurs, the FCM will become inoperative until the battery
is disconnected and re-connected. This can also cause communication issues with the
StarSCAN which could render the tool incapable of providing any Diagnostic Trouble Code
information.
DIAGNOSIS:
If the vehicle exhibits the condition, perform the Repair Procedure.
SPECIAL TOOLS/EQUIPMENT REQUIRED:
NPN Battery Charger
CH9401 StarSCAN Tool
CH9404 StarSCAN Vehicle Cable
CH9409 StarSCAN Documentation Kit
CH9410 StarSCAN Ethernet Cable, 12 ft.
NUMBER: 08-024-04
GROUP: Electrical
DATE: July 5, 2004
CH9412 StarSCAN Software Update Device Kit
TechCONNECT PC or equivalent
Latest StarSCAN Software Update CD
REPAIR PROCEDURE USING THE INTERNET TO RETRIEVE THE FLASH FILE:
NOTE: The StarSCAN must be at version 4.06 or higher before this “Repair
Procedure Using The Internet To Retrieve The Flash File” method can be
performed.
NOTE: The StarSCAN diagnostic scan tool fully supports Internet connectivity.
However, in order to take advantage of this feature you must first configure
the StarSCAN for your dealership's network. For instruction on setting up
your StarSCAN for the dealer's network; refer to the StarSCAN Quick Start
NOTE: Make sure the StarSCAN is configured to the dealership's network before
proceeding.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Retrieve the old FCM part number. Using the StarSCAN at the “Home” screen:
a. Select “ECU View”
b. Touch the screen to highlight the FCM in the list of modules.
c. Record the "Part Number", displayed on the "ECU Overview" screen, for later
reference.
2. Connect the CH9410 StarSCAN ethernet cable to the StarSCAN and the dealer's
network drop.
3. Connect the CH9404 StarSCAN vehicle cable to the StarSCAN and the vehicle
(optional).
4. Power ON the StarSCAN.
5. Download the flash file from the internet to the StarSCAN. Using the StarSCAN at the
“Home” screen:
a. Select “Flash Download”
b. Select “Use connected vehicle” (StarSCAN must be connected to the vehicle) or
“Enter information manually” (connection to the vehicle is not necessary). Press the
“Next” button and follow the on screen instructions.
c. Select the appropriate flash file.
d. Select “Download to Scantool”.
e. Select “Close” after the download is complete.
6. Connect the CH9404 StarSCAN vehicle cable to the StarSCAN and the vehicle (if not
already connected).
7. Open the hood, install a battery charger and verify that the charging rate provides
approximately 13.5 volts.
8. Download the flash file from StarSCAN to the vehicle. Using StarSCAN at the “Home”
screen:
a. Select “ECU View”
b. Browse the list of controllers using the scroll arrows. Highlight the FCM.
c. Select “More Options”
d. Select “ECU Flash”
e. Highlight the appropriate FCM flash file from the list.
f. Select “Update Controller”
g. When update is completed, select “OK”
NOTE: Due to the FCM programming procedure, a DTC may be set in other modules
(TCM, BCM, MIC, SKREEM, etc.) within the vehicle, if so equipped. Some
DTC's may cause the MIL to illuminate. Check all modules using “ECU View”
from the Home screen, record the DTC's, and erase these DTC's prior to
returning the vehicle to the customer. Erase any DTC's in the PCM only after
all other modules have had their DTC's erased.
REPAIR PROCEDURE USING SOFTWARE UPDATE CD TO RETRIEVE THE FLASH
FILE:
NOTE: Before flashing this module, make sure the StarSCAN is operating at the
latest level and this is the latest flash file available from the StarSCAN update
CD.
NOTE: If this flash process is interrupted/aborted, the flash process should be
restarted.
NOTE: For detailed information on the operation of the StarSCAN, refer to the Quick
Reference documentation provided in the StarSCAN documentation kit.
1. Retrieve the old FCM part number. Using the StarSCAN at the “Home” screen:
a. Select “ECU View”
b. Touch the screen to highlight the FCM in the list of modules.
c. Record the "Part Number", displayed on the "ECU Overview" screen, for later
reference.
2. Insert the USB Key, into the USB port on the TechCONNECT or equivalent PC
Fig. 1 USB KEY AND TECHCONNECT PC
1 - TechCONNECT PC
2 - ACCESS DOOR (ON FRONT OF TechCONNECT PC)
3 - USB KEY IN THE TechCONNECT PC USB PORT
3. Insert the latest StarSCAN Software Update CD into the TechCONNECT or equivalent
PC. The StarSCAN Software Update CD will start automatically.
a. Select “Controller Flash”.
b. Follow the on screen instructions.
4. At the “Select the type of information you wish to enter.” screen:
a. If the old “Part Number” was recorded in Step #1, proceed to Step #5.
b. If the old “Part Number” is not known, proceed to Step #6.
5. Select “Enter part number”.
a. Follow the on screen instructions. Enter the “Part Number” (use capital letters)
recorded in Step #1 when prompted to do so. Follow the on screen instructions.
Select “Next” after each step . Select “Finish” after completing the last step.
b. Proceed to Step #7.
6. Select “Enter YME Information”.
a. Follow the on screen instructions. Select “Next” after each step. Select “Finish” after
completing the last step.
b. Proceed to Step #7.
7. Using the mouse highlight the appropriate flash file.
a. Select “Save to USB”
b. Follow the on screen instructions. Select “Next” after each step . Select “Finish”
after completing the last step.
8. With the StarSCAN powered OFF, connect the USB Key and Gender Changer to the
StarSCAN USB port.
Fig. 2 USB KEY, GENDER CHANGER, AND StarSCAN TOOL
1 - StarSCAN™ TOOL
2 - GENDER CHANGER
3 - USB KEY
9. Open the hood, install a battery charger and verify that the charging rate provides
approximately 13.5 volts.
10. Connect the StarSCAN to the vehicle.
11. Power ON the StarSCAN.
12. Download the flash file from the USB key to the StarSCAN. Using the StarSCAN at the
“Home” screen:
a. Select “Flash Download”
b. Select “Use USB device”
c. Follow the on screen instructions. Select “Next” after each step . Select “Finish”
after completing the last step.
d. At the “Flash File List” screen, highlight the appropriate FCM flash file.
e. Select “Download to Scantool”
f. When the download is complete, select “Close”
13. Download the flash file from the StarSCAN to the vehicle. Using the StarSCAN at the
“Home” screen:
a. Select “ECU View”
b. Browse the list of controllers using the scroll arrows. Highlight the FCM.
c. Select “More Options”
d. Select “ECU Flash”
e. Highlight the appropriate FCM flash file from the list.
f. Select “Update Controller”
g. When update is completed, select “OK”
NOTE: Due to the FCM programming procedure, a DTC may be set in other modules
(TCM, BCM, MIC, SKIM, etc.) within the vehicle, if so equipped. Some DTC's
may cause the MIL to illuminate. Check all modules using “ECU View” from
the Home screen, record the DTC's, and erase these DTC's prior to returning
the vehicle to the customer. Erase any DTC's in the PCM only after all other
modules have had their DTC's erased.

 

If you PM me your Vin I can check and see what bulletins may apply to your vehicle.

 

mastertech,thanks for the reply.I have seen that bulletin and we had the dealer do that exact repair/update with no luck. I was wondering if there might be something about the module in the column that picks up the Sentry key signal? Just about at my witts end with this no starting issue.

 

I PM'd you the only other bulletin I could find on a no start issue.

 

Thanks for the replys,I'll know more about this problem tomorrow. Its back at the dealer and they say they know what the problem is.

 

Let us know what they say and if they correct the problem.

 

It turns out to be the power distribution module( fuse box under the hood). They replaced that and it seems back to normal.