2nd Gen Neon 2000 - 2005 2nd Gen Neon

Why my family officially hates Firestone

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Old Feb 12, 2008 | 10:40 PM
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Default Why my family officially hates Firestone

so the other day i ran over a screw im guessing and yesterday my tire went flat so i drove it home (wasnt that far) and threw the donught on and told my parents and they took it to firestone today and this is what they charged us for it goes:
Description Qty Price per Price total
TIRE REPAIR
FLAT REPAIR - PATCH PLUG 1 1.99 1.99
FLAT REPAIR LABOR 1 11.00 11.00
COURTESY CHECK
COURTESY CHECK N/C N/C N/C
COMPLETE VEHICLE INSPECTION
BRAKE IND. GOING OFF VEHICLE INSPECTION 1 19.99 19.99
STANDARD FRONT BRAKES FLUSH/CLEAN & ADJUST
ADJUST & CLEAN BRAKES-2 WHEELS 1 29.99 29.99
BASIC BRAKE JOB FRONT 1 70.00 70.00
CERAMIC DISC BRAKE PADS 1 69.99 69.99
BRAKE SYSTEM FLUSH - FLUID 1 17.99 17.99
BRAKE SYSTEM - FLUSH LABOR 1 59.00 59.00
BRAKE ROTOR 2 70.99 141.98
PARTS DISCOUNT -1 11.82 -11.82
LABOR DISCOUNT -1 8.17 -8.17

For a grand total of $430.61 after taxes...
btw my dad took it in at 11 am this mornin they said they'd have it ready in 2 hours
they called at 5 saying it was done... if i was there i would've gone apes%*^ on them... and make them cut the price down to $100

so needless to say we won't be going back...
 
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Old Feb 12, 2008 | 10:50 PM
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Default RE: Why my family officially hates Firestone

copied what they wanted to do:
P185/60R15 84T 65,000 Mile Qty 2 Parts 65.99
limited waranty
NEW TIRE WHEEL BALANCE PARTS Qty 2 Parts 1.99
NEW TIRE WHEEL BALANCE LABOR Qty 2 Parts 0.00 Labor 8.00
NEW RUBBER VALVE STEM Qty 2 Parts 2.00
PROTECT TIRE REPAIR & REPLACEMENT PLAN Qty 2 Parts 9.24
TIRE DISPOSAL FEE(1) Qty 2 Parts 0.00 Labor 2.50
TIRE INSTALLATION Qty 2 Parts 0.00 Labor 0.00
STANDARD TUNE UP 4 CYLINDER
MAINTENANCE TUNE-UP LABOR Qty 1 Parts 0.00 Labor 54.03
4301 PLATINUM PLUG Qty 4 Parts 5.99 Labor 0.00
PREMIUM FUEL SYSTEM SERVICE
FUEL SYSTEM TUNE-UP PARTS Qty 1 Parts 39.99 Labor 0.00
FUEL SYSTEM TUNE-UP LABOR Qty 1 Parts 0.00 Labor 45.00
RADIATOR SYSTEM FLUSH WITH NEW ANTIFREEZE
COMPLETE RADIATOR SYSTEM FLUSH Qty 1 Parts 0.00 Labor 47.00
ANTI-FREEZE GALLON Qty 2 Parts 14.00 Labor 0.00
RADIATOR SYSTEM FLUSH CHEMICAL Qty 1 Parts 14.99

For a grand total of $463.71 after taxes is what they wanted to do in addition to what i was gonna get done
so needless to say my parents got shafted and i just noticed this but it might not be a big deal but they have my neon listed as an SE but tis an SXT... any comments? or concerns
 
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Old Feb 12, 2008 | 11:28 PM
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Default RE: Why my family officially hates Firestone

dats why u never take a car to a shop like dat, my friend works at chevy and if they take a car in for a repair, if they c something needs repair they fix it and they have to charge and they get people like dat. i think one person took a car for a brake job, they ended up doing brake job, oil change, spark plugs, air filter, new tires and some other stuff. the bill ended up like 600 for a "brake job"
 
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Old Feb 12, 2008 | 11:31 PM
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Default RE: Why my family officially hates Firestone

damn, but yeah my mom said if its not done by 5 F&$k them we're taking it to the damn dealership... i knew by brakes were going to hell cause i had to push the pedal alot farther than usual... and i kept hearing a squealing when driving.... and it was worse when braking... now if only i had ABS...
 
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Old Feb 12, 2008 | 11:35 PM
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Default RE: Why my family officially hates Firestone

That's why I do my own labor


 
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Old Feb 12, 2008 | 11:39 PM
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Default RE: Why my family officially hates Firestone

ORIGINAL: Adionik

That's why I do my own labor


+1
 
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Old Feb 13, 2008 | 02:22 AM
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Default RE: Why my family officially hates Firestone

Technically.. if you did not tell them to do all of that stuff.. you dont have to pay.. they must notify you before they go and do any repair they think you need that you didnt ask to be done. technically you can fight that and get your money back and shaft them for the repairs. if permission wasn't given to do all that work to your car, what they did is HIGHLY illegal
 
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Old Feb 13, 2008 | 08:59 AM
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Default RE: Why my family officially hates Firestone

i dunno what my parents said they can do and can't.... the bottom post was just what they recommended i wasn't there at the time... i was either at school or at work
 
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Old Feb 13, 2008 | 11:14 AM
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Default RE: Why my family officially hates Firestone

[:@]What a bunch of jerks. They were probably all like "I really don't think you should leave without doing this, that and the other because blah blah blah" and made a big deal out of it all.
 
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Old Feb 13, 2008 | 11:38 AM
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Default RE: Why my family officially hates Firestone

yeah awhile back when i took my car to the dealership to get my motor mounts installed, they wanted to do the brakes so they called me and i gave them permission. You have to give them permission otherwise they really can't charge you
 
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