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Question about trim packages

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  #11  
Old 11-03-2009, 10:53 PM
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Originally Posted by Augiedoggy
hes the email from dodge after I inquired about it....



"Dear Timothy:

Thank you for contacting the Chrysler Customer Assistance Center
regarding your 1996 Dodge Ram.

We would like to congratulate you on your recent purchase.

We have reviewed your email regarding the information on the vehicle.
We appreciate the time and effort you took to write to us. In response
to your email, we would like to inform you that according to our records
you vehicle is a DODGE RAM 1500 P/U CLUB CAB.

We would like to inform you that the trim package of your vehicle is
Premium Cloth 40/20/40 Bench Seat.

In addition, our records indicate that your vehicle is involved in the
recall, which is in the following ways:

1) 973 SECONDARY HOOD LATCH......"
Where is the rest of it?

Lemme see if I can find mine. There should have been a whole long list of stuff telling you all about the truck. even down to the gear ratio and the antenna.
 
  #12  
Old 11-03-2009, 10:56 PM
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Originally Posted by Laramie1997
Where is the rest of it?

Lemme see if I can find mine. There should have been a whole long list of stuff telling you all about the truck. even down to the gear ratio and the antenna.
that was it....the rest was recall info and then they sent me a survey.......I thought I would get a long list of options as I have airpower mirrors and criuse and such?
heres the whole thing
"Dear Timothy:

Thank you for contacting the Chrysler Customer Assistance Center
regarding your 1996 Dodge Ram.

We would like to congratulate you on your recent purchase.

We have reviewed your email regarding the information on the vehicle.
We appreciate the time and effort you took to write to us. In response
to your email, we would like to inform you that according to our records
you vehicle is a DODGE RAM 1500 P/U CLUB CAB.

We would like to inform you that the trim package of your vehicle is
Premium Cloth 40/20/40 Bench Seat.

In addition, our records indicate that your vehicle is involved in the
recall, which is in the following ways:

1) 973 SECONDARY HOOD LATCH

As we cannot always confirm that the needed service has been performed,
we suggest that you contact your local authorized Dodge dealer to
arrange for an inspection and for the repairs. If required the dealer
may perform a corrective action at no charge to you.

You can also access the self-service recall site on the internet to
check your vehicle's involvement in any/all recalls that are published.
Simply log on to our brand website: www.dodge.com, click on "For Owners"
and then enter your Vehicle Identification Number (VIN).

In addition, we would like to inform you that the corporate owner
information database will be updated to reflect the name/address change
as mentioned in your email. This will help the post-office to deliver
our mail to your correct address. In addition, if in the future your
vehicle is involved in a factory recall campaign, you will be notified
promptly by U.S. mail.

If we can be of any assistance to you in the future, please feel free to
contact us. We value you and your business.

Thanks again for your email.

Sincerely,

John Cooper
Customer Service Representative
Chrysler Customer Assistance Center

For any future communications related to this email, please refer to the
following information:
REFERENCE NUMBER: 18919427
EMAIL CASE NUMBER: 2321472 "
 
  #13  
Old 11-03-2009, 11:00 PM
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^ I think you got dinked around, man.

Here is the link: https://dodgeforum.com/forum/2nd-gen...iy-is-doa.html

And what they responded to mine for:

Looks something like this when you get it:
Dear Christopher:

Thank you for contacting the Chrysler Customer Assistance Center
regarding your 1997 Dodge Ram.

We have reviewed your email regarding your request for the vehicle build
information. We appreciate the time and effort you took to write to us.

In response to your email, we are pleased to provide the vehicle build
information as per your request. According to our records, your vehicle
was equipped from the factory with the following:

Leather Trim 40/20/40 Bench Seat
Light Group
Leather Interior Group
Convenience Group
Power Convenience Group
Monotone Paint
SLT + Decor Group
Travel Convenience Group
117 Amp Alternator
600 Amp Maintenance Free Battery
Pwr Disc/Drum Rr Anti-Lock Brakes
11x2 Rear Drum Brakes
40/20/40 Split Bench Seat
Driver Air Bag Only
Deluxe Headliner
Front Seat Area Carpet
Front Floor Mats
Passenger Assist Handle
Passenger Assist Handles
Overhead Console
Behind Seat Modular Storage System
Storage Tray
All 4-Speed Automatic Transmissions
4-Spd. Automatic 46RE Transmission
Lock-Up Torque Converter
Shift-on-the-Fly,231HD Transfer Case
195MM Front Axle
3.21 Axle Ratio
Corporate 9.25 LD Rear Axle
All Engines
5.2L V8 MPI Engine
Tinted Glass Windows
Tinted Windshield Glass
Front Door Tinted Glass
Sun Visors w/Illum Vanity Mirrors
Rear View Auto Dim Mirror
Power 6 x 9 Bright Mirrors
All Vehicles W/Power Mirrors
Air Conditioning
Hood Insulation
Dash Liner Insulation
Instrument Cluster w/Tach
120 MPH Primary Speedometer
Var Intermittent Windshield Wipers
Cigar Lighter
Dual Note Electric Horns
12V Auxiliary Power Outlet
Power Windows
Power Locks
Power 6-Way Driver Seat
Power Driver Seat
STRIPE/BADGE/MOLDING
Ignition Time Delay Lamp
Map/Courtesy Lamp
Glove Box Lamp
Underhood Lamp
Halogen Headlamps
Cargo Lamp
Bright Rear Bumper
Bright Front Bumper
Front License Plate Bracket
Bright Grille
Black Windshield Moldings
Black Tailgate Applique
Removable Tailgate w/Caliper Latches
Front Air Dam
Front Bumper Sight Shields
Federal Emissions
EVAP Control System
35 Gallon Fuel Tank
Speed Control
Flame Red Clear Coat
Flame Red Clear Coat
All Radio Equipped Vehicles
AM/FM Cassette Radio
4 Speakers
Fixed Long Mast Antenna
Power Rack and Pinion Steering
Leather Wrapped Steering Wheel
Front Heavy Duty Shock Absorbers
Rear Heavy Duty Shock Absorbers
Front Stabilizer Bar
Tilt Steering Column
Full Size Spare Tire
Tire Carrier Winch
LT245/75R16C OWL All Terrain Tires
Goodyear Brand Tires
Steel Spare Wheel
16X7.0 Cast Aluminum Wheels
Pickup Box
Spring - Left Rear
Spring - Left Front
Spring - Right Rear
Spring - Right Front

In addition, a review of our records indicates that an authorized
dealership has not performed the following recall campaign:

1) 973 SECONDARY HOOD LATCH

We suggest that you contact your local authorized Dodge dealer to
arrange for an inspection and, if necessary, corrective action at no
charge to you.

If we can be of any assistance to you in the future, please feel free to
contact us. We value you and your business.
Yea right.
Thanks again for your email. Have a great day.

Sincerely,

Allan Darwin
Customer Service Representative
Chrysler Customer Assistance Center

^ That's what it should have looked like.
 
  #14  
Old 11-03-2009, 11:03 PM
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man I got shafted!

just sent them a followup email....
 

Last edited by Augiedoggy; 11-03-2009 at 11:10 PM.
  #15  
Old 11-04-2009, 01:34 AM
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Yeah, I think that they were in a hurry to get to lunch. When I went to print mine out, it took about 3 pages. It seriously looked like a Christmas list. you should ask them for a detailed build sheet.
 
  #16  
Old 11-04-2009, 02:40 AM
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what did the super sport truck have? i got a sport but not sure what level.. i know it isnt the offroad addition...... but all my windows are tinted from the factory
 
  #17  
Old 11-04-2009, 02:43 AM
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I can tell by your sig pic that you don't have it, but I'll add some input.

The super sport truck had some of the following:

SS/T on the tailgate, Vinyl racing stripes, a different tune from the factory giving a little jump in HP, unique wheels, all were RCSB, and the 5.9 360 was standard.

I think that's all correct, I just don't feel like searching for it.
 
  #18  
Old 11-04-2009, 02:50 AM
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all the ones i see are Reg cab short beds 2wd they seem the be a bit lower to the ground and have color matched wheels sorta like a chevy rally wheel style( likes like it a little) and yeah a 5.9l standard. my uncle had one it was blue with white strips and it was actually pretty darn fast for what it was.. he bought it new in 1996 and as of today ( nov 3 2009) it has 11,000 miles on it.. i want to get it from him that would be the perfect truck to build a 408 storker. can you say sleeper?
 
  #19  
Old 11-04-2009, 02:52 AM
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1fast2liter your truck is probly just have the sport package body syleing.. but thats oddc ause most of the sport 4x4s do have upgraded suspention and gears i think. and come stock with A/T's but you never know like my truck was build by order and they guy who bought it had them put dana 80s under it and its a ext cab short bed 5.9L 4x4 so maybe your truck was a custom order
 
  #20  
Old 11-04-2009, 03:38 AM
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Once again I would like to say thank you to everyone that has responded to my original post. I do have one other question now. A lot of you are saying that you contacted Chrystler/Dodge to get the info as to what trim package you have. Where exactly are you going to contact them. When I go to Dodges website they dont really have an extensive list of options to choose from when going to contact us and Im not sure which one to select. Im thinking the customer service link but I work in customer service and I know that if you choose the wrong one, your request goes right into the ether. Thanks again!
 


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