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4 weeks ago brought in the truck for check engine light and was some fan module($600 later on that). they said rack was leaking was part of power train warranty so i said fix it. last week went hunting and on return power steering pump was screaming. like i had a cat stuck in the fan belt. they now say id have to pay another deductible. i think they didnt bleed it right and dont want to admit it. what do u think. i drove it 650 miles since rack change.
now should i tear someone a new a$$.cause driving like that i could have released some metal from the pump into the reack no?they should replace the pump without charging me again?
now should i tear someone a new a$$.cause driving like that i could have released some metal from the pump into the reack no?they should replace the pump without charging me again?
I think "You broke it, YOU fix it" definitely applies here (You in this case being the dealer).
I usually prefer to talk to dealers, service managers, etc, face to face. That way they don't try and BS me. Its easier to blow someone off, or fill em full of BS over the phone IMO.