man that bites. If they are denying any wrongdoing, you only got so many choices. If the trans is toast, you can buy used ones for @$500. Not much more you can do really. Thats why I hold my breath every time I have a trans service done. Maybe if you raised enough h$ll with them, they might help you out just to avoid negative publicity, or if not, your choices are to fight them to get them to repair/replace the transmission (costly, time consuming, and your still without a truck while this goes on) or get the trans replaced with a used unit and then send a nasty letter to the place that did the work (or the corporate office if they are that big), take an ad out in the local paper bashing them, etc. I know how you feel.

 

Time to raise HELL!!!!! Go online to thier website and find out who the highest person in that company you can complain to is. You can even threaten to call the local news company because they all love stories like this. Do what you gotta do and make THEM make it right.

 

I agree. If they screwed up your truck they should be accepting responsibility and handling the issue not trying to pass the buck.

 

If they worked on your transmission and it messes up immediately afterwards they must fix unless they can prove the damage was done before they opened it.

 

Big difference between "should" and "must".

They don't HAVE to do anything at all -- not until you sue them and obtain a judgment. And if you do that, I would suggest you take the judgment money and RUN, don't walk, to some other service place.

You're in a difficult position. The only way to FORCE them to make you whole is to PROVE (to their satisfaction or to a court's) that something they did caused the subsequent failure. And that's going to take time and money -- money that you likely can't afford, and time that you don't want to be without your truck.

The shortest distance between two points in terms of getting your truck back on the road is likely a good-used transmission. You can then take your time finding someone else to do an autopsy on the old transmission. Once you have the evidence/experts to PROVE that the first tranny died as a result of something the first guy did, then you can sue to recover the cost of a full rebuild AND the cost of the temporary used unit.

Not good news, I know.

 

Buy one with low miles from a salvage yard and install it for 1/4 of that price.

 

Billy..is that you man? How the heck are you? You in hawai (or however you spell it) yet?

 

I was asking myself this afternoon where was Blown287, I havent seen any thing from you for awhile!