It's a software flash. Applies to quite a few 2011 models. Came out August 27th. Probably hit the website a couple days later. That's one good service rep you got there.

 

Gotta luv it! lucky to have him second time around, knew him when he was working as a service rep for a Nissan dealership several years ago when I had and bring in my Nissan Xterra for service.....he made sure that my service maintenance or problems with the vehicle are taken care of and customer is satisfied.

 

All,

This is the TSB on the issue.

NUMBER: 08-053-11
GROUP: Electrical
DATE: August 27, 2011

SUBJECT:
Flash: Vehicle Theft Alarm Intermittently Sounds, No Start
OVERVIEW:
This bulletin involves flash reprogramming the TIPM with new software.
MODELS:
2011 (RT) Town & Country / Grand Caravan
2011 (DJ) 2500 Pickup
2011 (DS) 1500 Pickup
2011 (DX) (Mexico) Reg Cab Chassis
2011 (D2) 3500 Pickup
2011 (JK) Wrangler
2011 (J3) (CKD) Wrangler
2011 (J8) (CKD) Wrangler
2011 (KA) Nitro
2011 (KK) Liberty
2011 (K1) (CKD) Cherokee
2011 (WD) Durango
2011 (WK) Grand Cherokee
2011 (W2) (CKD) Grand Cherokee
NOTE: This bulletin applies to RT, DJ, DS, DX, D2, JK, J3, J8, KA, KK, K1, WD, WK,
and W2 vehicles built prior to May 9, 2011 (MDH 0509XX) equipped with
Security Alarm (sales code LSA or LSB) or Premium Security Alarm (sales
code LSC).
NUMBER: 08-053-11
GROUP: Electrical
DATE: August 27, 2011

 

Excellent, thanks for the info.

 

Just got done with the reflash took about 20 minutes.

 

Chally,

Your welcome. I hope it solves your issue.

 

I have my new 2011 Durango and the alarm is going off randomly day and night (3 times and number 4 next sentence).

I travel quite a bit and I had the battery go dead (guessing from alarm) when I returned at 11:30pm while raining not much fun.

Not happy or impressed that there is a solution and the dealer did not do this before I took delivery. I have to leave my car unlocked until this is fixed. Glad this forum had the listing vs. my dealer trying to find the issue. Thanks !

 

My 2011 citadel's alarm went off at 4am last night for no reason--second time in 6 months. I'm beginning to suspect something is wrong with the software, etc. I'm looking for some kind of answers here on the forum. Anybody have any solutions?

 

If you park on any steep inclines, the tilt sensor can set the alarm off in light wind conditions since the slightest additional movement will trigger it. My driveway is fairly steep and if we park just outside of our garage where the angle is steepest, the alarm can/has gone off randomly.

If you are just parking on level ground then the above mentioned TSB should solve your issue.

 

Bull,

There is a service bulletin that may help you with this issue. It involves a software flash. See post #13 above.