3rd Gen Durango 2011+ models

sun roof

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Old 07-29-2011, 01:37 PM
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i just bought new 2011 DD Crew Lux and as I was trying the car. i opened the sunroof, and after closing it i discovered that the roof is not closing all the way. I tried all positions but with no luck, when driving down the street at 45 MPH, i could hear the wind through the roof,

i was just wondering in any has experiened the same, and if so what was the solution.
 
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Old 07-30-2011, 01:41 PM
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i discovered today that the mechanism of the sunroof is faulty and needs to be replaced, so ia have demanded the dealer to replace the car, as i am in no position to accept a new car having the roof lining being removed, as they will never place it back like the factory,

I guess i am in for a tough fight. These people actully did not do the PDI as a standard procedure and i will not be the victim of such ignorance,
 
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Old 07-30-2011, 02:07 PM
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If they know what they are doing you'll never realize the headliner was taken down. This is not like in the old days. Having said that, you'll never get a new car out of them, and you have little to no legal recourse to do so. I would let them make the repair and then see the results. If you don't like it, hand it back over and make them do it again. You should have a loaner from them in the mean time.

Good luck.
 
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Old 07-31-2011, 12:09 AM
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+1 JRRF

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Old 07-31-2011, 02:57 PM
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Originally Posted by alishair@pepsioman.com
i discovered today that the mechanism of the sunroof is faulty and needs to be replaced, so ia have demanded the dealer to replace the car, as i am in no position to accept a new car having the roof lining being removed, as they will never place it back like the factory,

I guess i am in for a tough fight. These people actully did not do the PDI as a standard procedure and i will not be the victim of such ignorance,

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