Dude, if my new R/T looked like that, there is no way I would want the thing back. That sucks.

 

That is exactly how I feel!

 

Just got off work and drove by the dealership. The truck is still in the same damn condition. Am I legally obligated to getting a new vehicle if I want since it's such a major problem with such a new vehicle? Or does the 3x lemon law still apply?

 

I would guess that the lemon law varies state to state so you should check that out for your particular state. Also, the fact that they have not even attempted to correct your problem yet probably negates you being able to use the lemon law at this point. As frustrating as the problem is you likely have nothing you can do but wait and see if they correct the problem. Of course the rental car or loaner car issue is something they can control and I would pursue that to get it resolved quickly.

 

New Jersey Lemon Law 56:12-33 Presumption of inability to correct nonconformity; written notification.

a. It is presumed that a manufacturer or its dealer is unable to repair or correct a nonconformity within a reasonable time if, within the first 18,000 miles of operation or during the period of two years following the date of original delivery of the motor vehicle to a consumer, whichever is the earlier date:

(1) Substantially the same nonconformity has been subject to repair three or more times by the manufacturer or its dealer and the nonconformity continues to exist; or

(2) The motor vehicle is out of service by reason of repair for one or more nonconformities for a cumulative total of 20 or more calendar days since the original delivery of the motor vehicle and a nonconformity continues to exist.



The dealership doesn't have 3 attempts if they hang onto the vehicle. They have 20 calendar days (not workdays or shop days) and then you can force the manufacturer to buy it back.

Read up in depth on NJ's Lemon Laws...you're halfway there.

 

I would start documenting everything with dodge now, makes some calls to them and keep at em!

 

Document EVERYTHING!! This is absolutely ridiculous! Keep track of your days and maybe you are on your way to a new one. I can't believe that they have just ripped the car apart..

 

Another option is to contact Chrysler directly since they are also culpable by not having given the dealership the necessary info for repair. Seems to me they should be helping the dealership on this, perhaps even to the extent of sending someone out to ensure it is reassembled properly after the repair. You could also insist to Chrysler that they find another better dealer to go pick up the Durango and carry forward.

 

I contacted Chrysler three days ago. They said they'd call me back the next day, which was yesterday. I work evenings, and they didn't call me until 5:30pm and on my home number only, even though I gave my cell as well. So I called this morning at 10am, since the reps' hours are 10am-6:30pm. No answer. I had to leave for work at 12:30pm, and I called over and over until I had to leave, and even left a message. No answer. Just got home from work and checked my answering machine and found they didn't call me back until 4:30pm. WTF?! What do they think, people are just gonna sit around all day waiting for their call? F#$kin BS!

To top it all off, just drove by the dealer again on the way home from work, and my **** is still sitting in the same damn spot. I wonder if they even looked at it the past two days! And I'm stuck with some BS *** Dodge Journey that was supposed to cost me $0, yet I had to pay a $50 security deposit, plus they try to get you for the extra insurance, which cost almost $40 PER DAY, non-refundable if unused! And who knows how long my **** will be in the shop?!

 

Wow unfriggin real I guess I won't ever be dealing with those clowns!