3rd Gen Durango 2011+ models

2013 Sterring wheel vibration

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Old Jun 15, 2016 | 05:47 PM
  #21  
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DodgeCares
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From: Mopar HQ
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Originally Posted by Big had
I am thankful to read about this thread. I have a brand new Durango and it does this. Brand new! I suppose I will play the games with the dealer for round one. And if not fixed I will be right in dodges face to resolve this. Unacceptable.
Hoping the fact I have a new Durango, a new dart, a newer ram Laramie and a jeep they will strive to give me more loving then the average customer. I have owned many Dodge vehicles, this is the first time I have had a new vehicle drive like an old car. Stay tuned ya'll.
322 miles on her and am extremely mechanical. Going to be fun I suppose. Ugh. Dammit!
Yeah, my wheel shakes.
Please reach out if you need any assistance making an appointment, or if you have further concerns once the vehicle is inspected!

Kori
Dodge Social Care Specialist
 
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Old Jun 15, 2016 | 08:48 PM
  #22  
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Big had
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From: Corona
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Will do. Do you work for Dodge? I am new here so forgive me being naive. Going to have the wife take her new Durango to Lake Elsinore Dodge in Ca on Monday morning. I just hope the issue goes away the first time or she will be fuming about me buying the Durango over the explorer which is what she wanted.
There is a Ford dealer next to them and if she wastes her time doing this and the problem doesn't go away it won't be funny when I get home from work to find an Explorer in my driveway with her smiling and telling me the wheel shake was fixed!
 
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Old Jun 16, 2016 | 07:15 AM
  #23  
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coldsteel
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From: Loudoun County, VA
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DodgeCares will respond, but DodgeCares and DodgeCACares are FCA employees in their social media dept.

They are an invaluable and reliable resource for identifying and getting problems resolved; both the mechanical kind and the dealership human kind.

For some reason franchise dealerships open their ears and listen when FCA corporate contacts them.
 
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