Yup, sounds similar, but I've already had the relay bypass done (recall), so either that didn't work, I've got a bad relay, or it's something else.

I've replaced the relay (with just a generic one I had from AutoZone for now) and cross my fingers, it's started every time. Once I feel comfortable with it, I'll order the waterproof version of the relay that was in place before. I'll update later.

Although, quite disappointed in the way this was handled. Definitely not using that Dodge dealership again (and I'm out $104 for a 'diagnosis'). Hopefully this will be all I run into with the truck...

 

Just as an update... I swapped out the relay with a new one (generic automotive one from AutoZone) on 9-26 and crossing my fingers, it's started everytime!

All in all, I'm pretty upset with the dealer for 3 reasons here...

-For starters, they quoted me (and expected me to pay $500 for) the exact work that the recall did.
-I still had to pay them $104 for a 'diagnostic' fee.
-and worst of all, this was a failed part *THAT THEY INSTALLED* in April as part of the recall... You'd think there would at least be some kind of warranty on what they installed...

Last time I take my truck to that dealer. Of course, none of the others are close... *sigh*

In the off change that DodgeCares would like to know more information about this specific dealership, please let me know and I can PM you the details.

 

Hi jsawhite,

I'm sorry to hear about that experience! Can you PM our page with your VIN, contact information and details about the situation? I would like to look into this further for you.

Andrea
Dodge Social Care Specialist

 

Sent. Thank you!