3rd Gen Durango 2011+ models

2017 3.6 Pentastar ticking

Old May 6, 2017 | 01:42 PM
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bradshaw_17
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Default 2017 3.6 Pentastar ticking

We bought a 17 Durango in January. 2300 miles on it and there is a ticking sound coming from the engine which has been getting louder. Start-up, idle and also increases in sound and speed with rpms. Have read on this motor having lifter and head issues in the past
but thought that may have changed with the newer version of the motor coming out. Is anyone else experiencing this problem? Our car is at the dealership currently (two weeks now). I'll update with what we are told the problem was.
 
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Old May 6, 2017 | 04:44 PM
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Welcome to DF.

I am thinkin' having your brand new car in the service department for two weeks..... and less than four months old, really isn't a good sign. Check out the Durango section, see if anyone else is reporting similar issues.
 
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Old May 7, 2017 | 02:12 AM
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Thanks. There is a lot of complaints posted on this engine but can't find anything newer than 2015. Dodge made "major revisions" to the 3.6 for 2016 and newer. Haven't seen anyone reporting the same on the newer version yet
 
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Old May 8, 2017 | 03:34 PM
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Originally Posted by bradshaw_17
We bought a 17 Durango in January. 2300 miles on it and there is a ticking sound coming from the engine which has been getting louder. Start-up, idle and also increases in sound and speed with rpms. Have read on this motor having lifter and head issues in the past
but thought that may have changed with the newer version of the motor coming out. Is anyone else experiencing this problem? Our car is at the dealership currently (two weeks now). I'll update with what we are told the problem was.
Hi bradshaw_17,

Sorry to hear about this! Have you opened a case with our customer care team for further assistance? If not please PM our page with your VIN, contact information and dealership's name so I can start that process for you.

Andrea
Dodge Social Care Specialist
 
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Old May 13, 2017 | 11:25 AM
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Default 2 weeks??

Originally Posted by HeyYou
Welcome to DF.

I am thinkin' having your brand new car in the service department for two weeks..... and less than four months old, really isn't a good sign. Check out the Durango section, see if anyone else is reporting similar issues.
I would be interested in knowing the name of this dealership?
And if it's the same dealership you purchased your DD from.
 
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Old Dec 13, 2017 | 07:26 PM
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Default It is the head!!

Put up with it for 2yrs them finally got rid of the 3.6 engine.
 
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Old Dec 14, 2017 | 09:03 AM
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Had the 3.6 in our 2013 Journey. Never had any ticking issues or any other issues for 80+ thousand miles. It's a great engine.
 
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