musty smell inside
#1
#3
Does the dealership agree that there is a moldy or musty smell, or could it just be the smell of the interior materials outgassing? Have you asked others not associated with the dealership if they agree it smells moldy or musty?
You might ask the dealership to replace the cabin air filter to see if that helps with the smell. Ask them to carefully inspect the filter for signs of either moisture or possible rodent infestation. They should also make sure the evaporator housing drain is not plugged or kinked and if you have a sunroof they should confirm the sunroof drains are not plugged.
-Rod
You might ask the dealership to replace the cabin air filter to see if that helps with the smell. Ask them to carefully inspect the filter for signs of either moisture or possible rodent infestation. They should also make sure the evaporator housing drain is not plugged or kinked and if you have a sunroof they should confirm the sunroof drains are not plugged.
-Rod
#4
Jasmine
Dodge Social Care Specialist
#6
I don't have a problem when the A/C is in use, but notice a musty smell if using the system without A/C running, particularly on humid days. What I have found to help is to vacuum all the air outlets, turn on the fan to high, and to pour some "Febreeze" into the air inlet in the front passenger side under the hood by the windshield. It seems to eliminate the smell for a few weeks. I also replace the A/C air filter frequently.
#7
I don't have a problem when the A/C is in use, but notice a musty smell if using the system without A/C running, particularly on humid days. What I have found to help is to vacuum all the air outlets, turn on the fan to high, and to pour some "Febreeze" into the air inlet in the front passenger side under the hood by the windshield. It seems to eliminate the smell for a few weeks. I also replace the A/C air filter frequently.
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#8
If it were me,, I would remove the cowl (cover just below the windshield) and inspect that area for leaf and trash accumulation. There are two fender panels on either side of the cowl that have been known to collect leaf matter and that stuff rots and stinks just like you describe. Guess where your intake inlet for the HVAC system is??????? Right next to the places where the leaf matter collects.
Make sure that you mark the position of the wiper arms where they sit on the window before you remove them. If the car is still under warranty, have the dealership inspect it if they agree that you have a mildew smell.
When you said that you can smell it when you walk up to the car is a sure bet, there's something rotten in Demark (cowl area) LOL!!
Please keep us abreast on the outcome of the issue. I'm glad Jasmine the Dodge Social Care Specialist has reached out to you. Well done Dodge!! Well done Jasmine!!
Make sure that you mark the position of the wiper arms where they sit on the window before you remove them. If the car is still under warranty, have the dealership inspect it if they agree that you have a mildew smell.
When you said that you can smell it when you walk up to the car is a sure bet, there's something rotten in Demark (cowl area) LOL!!
Please keep us abreast on the outcome of the issue. I'm glad Jasmine the Dodge Social Care Specialist has reached out to you. Well done Dodge!! Well done Jasmine!!