Superchips Questions and Updates

 
Thread Tools
 
Search this Thread
 
Old Aug 5, 2009 | 12:53 PM
  #1001  
Scott@Superchips's Avatar
Scott@Superchips
Former Vendor
Joined: Aug 2008
Posts: 272
Likes: 0
From: Florida
Default

I try where I can to push things along but customer service has more of a working relationship with the engineers than I do for issues. I only refer you and others to them because they are a direct link.

That being said, I will continue to monitor your issue and help where I can.

Scott

Originally Posted by carusso1
yes i did contact him. i think you and i discussed that in a couple PM's back and forth. he gave me a ref. number to refer to but i thought you were going to see it through and keep me informed. i will contact Chris today.
 
Old Aug 5, 2009 | 05:57 PM
  #1002  
donjohnk's Avatar
donjohnk
Veteran
Joined: Jul 2008
Posts: 418
Likes: 0
From: CNY
Default

6500 rpm's holy cow.... hope you got some mods to help ya that high in the rpm's... 6050-6100 is the highest I use.... I dont know if its cause I got 3.55 gears but my truck seems to dog out any higher.... PLus I hear floating your valves aint gonna do it any good....
 
Old Aug 5, 2009 | 06:45 PM
  #1003  
truckin151's Avatar
truckin151
Grand Champion
Joined: May 2006
Posts: 6,041
Likes: 0
From: Gilbert, Arizona
Default

Well the resale of the 3815 programmer doesn't appear to be suffering yet. Just sold mine for $200 even.
 
Old Aug 5, 2009 | 08:29 PM
  #1004  
carusso1's Avatar
carusso1
Registered User
Joined: May 2009
Posts: 25
Likes: 0
From: New Castle, Pa
Default

Scott,

Spoke with one of the reps this afternoon about the spark knock. He was going to call me back at 6:15........it is 8:27 and no one has called yet.

Craig
 
Old Aug 6, 2009 | 10:39 PM
  #1005  
450xguy's Avatar
450xguy
Registered User
Joined: Jan 2009
Posts: 7
Likes: 0
From: Ca
Default

Tried to log on and update my programmer and the site would not let me on. Yep not happy. Last time was so easy. Oh well, just goes along with my broke down dodge rearend (2nd tx). I guess on the good side I do not need my programmer for a couple of days.
Only use the programmer for towing.
 
Old Aug 7, 2009 | 08:19 PM
  #1006  
joe44473's Avatar
joe44473
Rookie
Joined: May 2009
Posts: 67
Likes: 0
From: MO
Default

Originally Posted by carusso1
Currently I am using the 87 tune with rev limiter set to 6500 rpm's and the **** points are set to 5900 rpm's.

When you say yours runs like a demon how do you mean? I had a 2003 Hemi Ram prior to purchasing this truck in September. My 2003 ran 100% better. I could spin the rear tires loose from a dead stop and rip off a 50 ft strip with no problem. And this 2003 didn't have a single mod on it. My 2008 can't turn tire at all and it feels as though it can't get out of it's own way......when compared to my 2003 that is. It does feel like to power is there at times......but other times it seems to be lacking.

What are the first to digits of your VIN no.?
You were talking bout your 03 layin long strip well i have 03 with mods as listed and my superchip 3865 but dont seem to b able to hardly even spin loose from stop without break torque it. What did you have chip set on and my tranny seem to be going out i think maybe its that. Plz reply thanks
 
Old Aug 7, 2009 | 08:26 PM
  #1007  
joe44473's Avatar
joe44473
Rookie
Joined: May 2009
Posts: 67
Likes: 0
From: MO
Default

just tried to update my superchip 3865 and i connected successfully with server but when i plugged up my SC it came up with a question mark and a zero then it disconnects SC. Plz help me my wise Ram friends! Thanks
 
Old Aug 7, 2009 | 10:30 PM
  #1008  
SilsHemi's Avatar
SilsHemi
All Star
Joined: Dec 2005
Posts: 809
Likes: 0
From: GA
Default

Originally Posted by joe44473
just tried to update my superchip 3865 and i connected successfully with server but when i plugged up my SC it came up with a question mark and a zero then it disconnects SC. Plz help me my wise Ram friends! Thanks
Are you having issues updating via the Superchips Easy Update program?


Sil
 
Old Aug 7, 2009 | 11:09 PM
  #1009  
jonnymagnum's Avatar
jonnymagnum
Grand Champion
Joined: Sep 2005
Posts: 6,645
Likes: 3
From: ontario, canada
Default

I've tried to update mine 2 times this week. and its either my computer something else.. I tried to down load the program and I cant get it to do anything... is there another way to update it?
 
Old Aug 7, 2009 | 11:41 PM
  #1010  
joe44473's Avatar
joe44473
Rookie
Joined: May 2009
Posts: 67
Likes: 0
From: MO
Default

yes I believe it's the easy update the one you download from the superchips website.
 



All times are GMT -4. The time now is 11:30 PM.