Originally Posted by teamwerk

I cannot describe how angry I am that dodge will not back the rust problem on my otherwise fantastic truck. I have had the truck for one year and last August received $18,000.00 worth of hail damage to the vehicle. While in the body shop for repairs the bubbling paint on my drivers side wheel well was noted. The bodyshop owner figured this should be covered by warranty with Dodge and advised me to contact them. This is the ONLY piece of metal that was NOT being replaced due to the hail damage. After contacting Dodge I was indeed told that if the metal was perforated by the rust they would cover it. Pictures were taken, we could not drive the vehicle into Dodge for inspection becasue it was literlly in pieces with the other repair work. They would have preferred to see the vehicle but would NOT come to our body shop to inspect. Becasue they could not see what was under the paint bubbles the body shop repairman used an air compressor on the bubble which exposed the rust problem underneath. The metal was indeed perforated, and other rust and bubbles had started in other areas. After waiting for 2 weeks and paying for a rental during this time, they simply decide they will NOT cover it.
I have just ordered lettering for my truck box saying, "See how Dodge warranties their products."
Childish?? Maybe, but when will these big corporations start backing the product that they literally charge thousands for? I travel hundreds of miles yearly to rodeos, many of which Dodge sponsors, and I'll be more than happy to leave my vehicle parked where this signage can be read.There is NO reason why a truck of 4 years old should be rusted through.

Originally Posted by Marklorenzo

My tailgate has started rusting and bubbling before the wheel wells. There is a lip on the back side at bottom that soaks in moisture. At least tail gates are not too expensive....