Chrysler is replacing my 03 Ram cracked dash!!!
Registered User
Joined: Nov 2012
Posts: 3
Likes: 1
From: Mississippi
This is for all of you with dodge rams that have cracked and or cracking dashes. I have an 03 ram 3500 4x4 Laramie with 120000 miles. The truck is well maintained. About a year ago, it got a crack on the dash...I thought no big deal,,well now it has has many many more cracks. After doing some research on the Internet,I discovered like so many of you that this is a well known and documented problem with these dashes. Well I called Chrysler and stood my ground....I took the truck to my dealer to verify the problem etc.....well the dealer called me today and said it will be replaced by Chrylser...all I have to pay is 100.00 dollars. They are replacing both dash pieces. A precedent has now been set....once I get the truck back and have my copy of the invoice....I can scan and email it to anyone that needs it....so you can call Chrysler and get them to fix yours.....
A truck that cost as much as a ram should have a dash that last more than 5-7 years....
A truck that cost as much as a ram should have a dash that last more than 5-7 years....
Last edited by lsl49; Nov 28, 2012 at 10:48 PM.
Hall Of Fame
Joined: Mar 2009
Posts: 19,168
Likes: 23
From: South GA
Im surprised ANYONE gets a dash replaced honestly. Nothing against the manufacture but these plastics do sit out in the direct sunlight over extended periods of time and we all know how hot it get can in the cab with the windows up on a full summer sunny day.
Rookie
Joined: May 2010
Posts: 57
Likes: 1
Yes, but other mfg's do not have this many problems. Working with Dodge/Jeep as an engineer for many years I can tell you that it is not the plastic failing (because of the type of plastic used) but the design of the dash and the build tolerances of the body. I specifically worked with interior plastics and have struggled for years to cover up the body variation with my plastic parts. Imagine trying to cover up a bad foundation with the drywall. Jeep truck is the worst for body variation. Metal moves, plastic breaks.
New Member
Joined: Jan 2013
Posts: 1
Likes: 0
This is for all of you with dodge rams that have cracked and or cracking dashes. I have an 03 ram 3500 4x4 Laramie with 120000 miles. The truck is well maintained. About a year ago, it got a crack on the dash...I thought no big deal,,well now it has has many many more cracks. After doing some research on the Internet,I discovered like so many of you that this is a well known and documented problem with these dashes. Well I called Chrysler and stood my ground....I took the truck to my dealer to verify the problem etc.....well the dealer called me today and said it will be replaced by Chrylser...all I have to pay is 100.00 dollars. They are replacing both dash pieces. A precedent has now been set....once I get the truck back and have my copy of the invoice....I can scan and email it to anyone that needs it....so you can call Chrysler and get them to fix yours.....
A truck that cost as much as a ram should have a dash that last more than 5-7 years....
A truck that cost as much as a ram should have a dash that last more than 5-7 years....
My 2003 ram's dash is in10 pieces and I have been looking for a solution.
New Member
Joined: Feb 2013
Posts: 1
Likes: 0
This is for all of you with dodge rams that have cracked and or cracking dashes. I have an 03 ram 3500 4x4 Laramie with 120000 miles. The truck is well maintained. About a year ago, it got a crack on the dash...I thought no big deal,,well now it has has many many more cracks. After doing some research on the Internet,I discovered like so many of you that this is a well known and documented problem with these dashes. Well I called Chrysler and stood my ground....I took the truck to my dealer to verify the problem etc.....well the dealer called me today and said it will be replaced by Chrylser...all I have to pay is 100.00 dollars. They are replacing both dash pieces. A precedent has now been set....once I get the truck back and have my copy of the invoice....I can scan and email it to anyone that needs it....so you can call Chrysler and get them to fix yours.....
A truck that cost as much as a ram should have a dash that last more than 5-7 years....
A truck that cost as much as a ram should have a dash that last more than 5-7 years....
Send a copy of the invoice to ceb2100@yahoo.com? I just bought a 2001 dodge ram 1500 that has a cracking dash that's really bad. Thank you!
Hall Of Fame
Joined: Mar 2009
Posts: 19,168
Likes: 23
From: South GA
I'm going to need you guys to be realistic. You just bought a used 2001 that's around 12 years old and you want a dealership that you didn't buy it from new nor have a warranty with to replace it?
Not to mention, this thread data back to 2010 and the person who started it isnt even around anymore.
Not to mention, this thread data back to 2010 and the person who started it isnt even around anymore.