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Old Feb 7, 2011 | 09:30 AM
  #11  
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anyone have bob's number?
 
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Old Feb 7, 2011 | 09:57 AM
  #12  
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Originally Posted by BUMBLE_BEE
anyone have bob's number?

Just the one on the website: (314) 293-2700

He did join here when a guy waited a crazy long time for an order and posted the following about his shipping problems and how he fixed them.


https://dodgeforum.com/forum/2271670-post13.html

But I'm afraid it didn't stay fixed for long. Because he appears to be in the same boat again.

I really hope he straightens his sh*t out, Moe's used to be a fantastic place to deal with...
 
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Old Feb 8, 2011 | 11:20 AM
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Thanks hammer! Maybe it will be a good transaction
 
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Old Feb 8, 2011 | 11:35 AM
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yea hopefully it will be. I was thinking of ordering gears from them if I can find a shop (that isnt ridiculously expensive) because his prices are so good. But a $50 savings isnt worth not knowing when you could get it and the possible wait.

Like Hammer said, he was one of the more frequently recommended vendors before the issues started. I wonder if thats his job or he does it on the side?
 
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Old Feb 9, 2011 | 09:11 PM
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I ordered my gears from him late last year and didn't have a problem. Seems inconsistent, hate to see that. I talked with him over the phone before I ordered and he insisted everything was on track. But again, that was late last year.
 
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Old Feb 9, 2011 | 09:46 PM
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fwiw- I ordered the kit, front and rear R&P, bearing set.. over the internet and never had a conversation with him or anyone, about three days later it landed.. it must be hit and miss, huh?
 
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Old Feb 10, 2011 | 07:13 AM
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From my experience moes is great when it comes to drop shipments. Just when it comes to customized items that there is a waiting period, which is to be expected. Again it's just my experience.
 
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Old Feb 10, 2011 | 07:26 AM
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It all boils down to communication or rather a lack of it. Problems happen, back-orders happen, stuff lost in shipping happens. Most people would have no problem IF they could get a response to a phone call or an email. The issue he's having is when people aren't seeing their order for over a month, their credit card has been charged and they can't get ahold of anyone at the company.

The lack of just sending an email when there is a delay is killing this guy's reputation, and it's sad, because I've seen Bob bend over backwards to make things right with customers...
 
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Old Feb 12, 2011 | 09:33 AM
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Default he's back and on point!!!!

Moe's is back running right my stuff will be here wed.
 
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Old Feb 12, 2011 | 10:42 AM
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Good to hear. Like I said, I haven't had a problem with him in the past, but some people have.
 
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