Professional
if neither one works i had the same problem. your wires are most likely broke inside the door jam boot just take a little screw driver a push easily on the outside of the jam boot right next to the rear door post and the clip will come loose and the other side of the boot do the same thing and pull the boot back and splice the wires together and its done. i had 3 wires in each rear door boot broke mopar just hasn't worked its magic on the wiring yet. hope it helps
If he's only hitting it once it should only unlock the front driver side not F drive and F passenger, hitting it twice should get the other 3 to open. At least thats how it is on my 06 qc.
DC Insider
there's actually a TSB out for the rear doors not unlocking....cant remember for sure what the TSB # is but it involved replacing a few things....i'll get around and go on dealerconnect in the morning and look it up
DC Insider
Here's the TSB, it was 2002 only since this was applied to all new trucks after this TSB came out...hope it helps.....TSB #23-012-02
I have the same prob with my 02 QC. The passenger rear wont lock. I have an extended warentty and had the meatball tech check it out. I told him the possible problem (wires in the door) he told me he was a Dodge tech and that he had never heard of this problem, blah blah, blah. The replaced everything from the switch to the accuator to what ever else they could possibly try. They had it for a week (I was on the 06 Power Tour) and didnt fix anything I brought it in for. Needless to say, they sucked. Still have the problem. They said it was from whom ever installed the custom stereo system; which was me and I know fora fact that the stereo,amp and subs install had nothing to do with it. Ive just yet to pull apart the wiring harness on the door.