You guys should create a reviews section on your website.

 

Hi,

We do have a review section on our website, you have to click into the specific bulb type and color and you will see the review. Let me know if you can't find it. Thanks~

Michelle

 

HI ALL!

Thank you for your support and business ! For those of you who have purchased a kit and successfully installed it, can you kindly leave a review at our website ?! ^_^

Please go to www.hidextra.com

1.) Click under your bulb type and color temperature that you purchase
2.) Click reviews tab, then review, then write review.


Thank you!!!!

 

Dear All,

For those of you who had trouble going to our website and ordering last night, we apologize for the sudden maintenance that occurred and wasn't able to notify you in time.

Our website and email are all up and running now, please try your order again, if you have any questions, please don't hesitate to email me @ info@hidextra.com.
Thank you for your support and understanding!


Michelle

 

...So I finally got around to trying to reinstall the 9007 kit with the capacitor wire, they still flicker. Sometimes they even stay on after I've turned the switch to off and take then key out of the ignition... I've tried installing them by, disconnecting the relay; tried it without the capacitor wire, tried different grounds, pretty much every way they can be installed...The last thing that I can see is maybe the diode from the bulb to the harness needs to be reversed (though I don't think that will fix it either). I don't know what else to do...

 

Hi,

Sorry that you are experiencing this issue, you may want to call in Monday between 10am - 4pm to talk to our technician, he will be able to diagnose the problem and get it working without the flickering, it could possibly be the diode, but when you let him know what you've tried, there could be other possibilities.

Thanks for your understanding.

Michelle

 

yea well im still kinda having a problem too. when i tried to wire in the relay today my lights flickered. so i went back to the old way i had it wired. which was ballast, capacitor, wire harness, factory harness, bulb. the lights work but i get lamp out on the dash when i start the truck. but when i turn the lights on it goes away, everything still works fine. i just want to get rid of the lamp out.

 

Hi SilverBullet08,

According to my technician, only the capacitor supposed to be added between the ballast and the wire harness, so please take out the relay if not already. For the first few customers, we actually gave the relay in accident, unless you have the H13's bulb types.

My technician will be able to diagnose the problem. But with all means, the relay should not be installed if you don't have an H13 bixenon. Thanks!

Michelle

 

i dont have the relay installed and still get lamp out when i start the truck

 

alright, i'm tired of trying things with this kit. i finally got it put in with the capacitors, and everything works...almost. I still get random lamp outs (all connections are fine), and when i turn the lights on they are SUPER bright for a couple seconds then dim down to what they should be (I assume this is while the capacitor is loading up). So for a couple seconds I blind people half a mile away. Damn near blinded myself when the light bounced off a suv in front of me.

I don't care how simple the fix is anymore, putting that driver side bulb in is a biatch, and 3 tries is enough. so how does your return policy work?

oh, and btw, the 5k bulbs look white like 6k bulbs. if you want to look factory don't go 5k.