Warranty Woes
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Registered User
Joined: Aug 2009
Posts: 10
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From: Enterprise, AL
Warranty Woes
Sometimes I can be an idiot, but maybe someone here knows what to do.
I bought my truck with a 3 in Fabtech lift on it. Apparently to install the crossmember, you have to cut the factory one out. Well, I bought the extended warranty from them and later found out that this voids the warranty, something I would've known common sense wise, but never thought that I should have to crawl under the truck to make sure it has everything when I bought from a dealership. The truck was new, thought I might throw that in there.
I guess my question is, does anyone know of a law that I need to cite, or any other instances where something like this happend, and they were able to recouple thier monies? Did I get completely had?
I bought my truck with a 3 in Fabtech lift on it. Apparently to install the crossmember, you have to cut the factory one out. Well, I bought the extended warranty from them and later found out that this voids the warranty, something I would've known common sense wise, but never thought that I should have to crawl under the truck to make sure it has everything when I bought from a dealership. The truck was new, thought I might throw that in there.
I guess my question is, does anyone know of a law that I need to cite, or any other instances where something like this happend, and they were able to recouple thier monies? Did I get completely had?
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Joined: Sep 2005
Posts: 7,759
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Sometimes I can be an idiot, but maybe someone here knows what to do.
I bought my truck with a 3 in Fabtech lift on it. Apparently to install the crossmember, you have to cut the factory one out. Well, I bought the extended warranty from them and later found out that this voids the warranty, something I would've known common sense wise, but never thought that I should have to crawl under the truck to make sure it has everything when I bought from a dealership. The truck was new, thought I might throw that in there.
I guess my question is, does anyone know of a law that I need to cite, or any other instances where something like this happend, and they were able to recouple thier monies? Did I get completely had?
I bought my truck with a 3 in Fabtech lift on it. Apparently to install the crossmember, you have to cut the factory one out. Well, I bought the extended warranty from them and later found out that this voids the warranty, something I would've known common sense wise, but never thought that I should have to crawl under the truck to make sure it has everything when I bought from a dealership. The truck was new, thought I might throw that in there.
I guess my question is, does anyone know of a law that I need to cite, or any other instances where something like this happend, and they were able to recouple thier monies? Did I get completely had?
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Joined: Aug 2009
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In 90% of auto loans, the warranty can always be removed up until the the truck is paid off. I would first contact the dealership and state you want the warranty removed from your loan. If they won't do anything, contact your lender. This is only if the change to your truck completely voids warranty and theres no way around it. Do everything you can either through the dealership or lender. You shouldn't have too much trouble depending on how long its been since you purchased the truck.
Professional
Joined: Oct 2005
Posts: 221
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From: Colorado Springs CO
If you did in fact by a brand new truck and it had a lift installed on it by the dealer then I would be kicking and screaming on the managers desk to either get a 100 percent full refund on the warranty or completely honor it.
The would have knowingly sold you a product for a good chunk of money they never intended to honor....bad unethical business......
The would have knowingly sold you a product for a good chunk of money they never intended to honor....bad unethical business......
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Registered User
Joined: Aug 2009
Posts: 10
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From: Enterprise, AL
Yeah, I am going up there tomorrow to talk to the manager. Hopefully I can get it resolved quickly considering it's in another state. Dangit. Wish me luck guys, and thanks for the reads.
Administrator
Joined: Jul 2007
Posts: 24,686
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From: South Georgia/East Florida
I always was told the justification the dealers give for you paying 5x the going rate for the work to be done there is so that it DOESN'T void your factory warranty.
Which is BS anyway. By law, they CANNOT void your warranty, only refuse to cover any failure that a mod directly caused.
Read the Magnuson/Moss Act before you go in there...
Which is BS anyway. By law, they CANNOT void your warranty, only refuse to cover any failure that a mod directly caused.
Read the Magnuson/Moss Act before you go in there...