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PO 335 Crank Position Sensor and Dealership

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Old Sep 15, 2020 | 11:47 PM
  #1  
Pelicansplash's Avatar
Pelicansplash
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Default PO 335 Crank Position Sensor and Dealership

Hello Took my 2005 5.7 Hemi Quad Cab SLT 4x4 with
87,500 miles on origional engine.

There was an Alarm system I had removed with a immobilizer.
All below symptoms were present Before and After alarm system
was removed by pros shop.
after I left shop complete ShutDown in intersection. Went back
Mobile electronics shop showed me
The code on OBD Reader po335.
And said too go to dealership.
It has a Code Of PO 335 Crank Position Sensor with Check Engine
Lite On.
Symptoms were Long Crank Not Start.
Complete Shut Down.
No Steering
No Braking
And Long Crank No Start.
Start after many tries.
In middle of intersections.
On the highway.
All symptoms are intermittent.

​​​​​​Went too Ram Dealership and they concurred
the error code was a PO 335 and
replaced The Crank Position Sensor.


Still have Long Crank No Start.
No check engine lite come on.

Could the Cam Position Sensor
Be bad as well ? ? ?

How do I handle the service writer/department
In this case?

I will be returning to the dealership with my truck and
origional complaint and questioning the work that
Was supposed to of fixed my problem. That has not.
same symptoms.

Should I ask for my $$$ back in reguards to
the PO 335 Crank Position Sensor replacement
since the repair did not fix problem?
and ask for the Cam Sensor To be replaced
At full cost?
How do I handle this?

I would like too know how too handle the dealership in this
Senario too avoid anymore costly repairs.


The work is two weeks Old.

I'm new here to this forum and read the FAQ. I think I've left
Enough info here that matters. So be kind it's my first time.

Thankyou Pelican.



​​​​​
 
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Old Sep 16, 2020 | 07:12 AM
  #2  
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HeyYou
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If changing the sensor didn't solve the issue, then the sensor likely wasn't the problem. Seem reasonable?

Don't expect the dealership to give you back any money though. They did exactly what the computer told them to do. Time for some more diagnostics though, apparently...... Dealer may waive some of the diagnostic fees this time, but, expect to pay for any parts they wanna change.
 
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Old Sep 16, 2020 | 12:33 PM
  #3  
Pelicansplash's Avatar
Pelicansplash
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Yes this does seem reasonable.
​​​​​​
I think I will start with the car alarm shop.
Perhaps they missed something.
Then back too the dealersdealership.
if there's a remaining issue.

Thankyou for the comeback HEY YOU.
 
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Old Sep 16, 2020 | 02:26 PM
  #4  
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audiowize
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I would leave a negative review on the dealership. Reading a code for a faulty CPS and just replacing it is a half assed job.

You need to go in where the alarm and immobilizer were installed and look for broken wires or wires that were spliced into that are now touching things they shouldn't be. 99% this issue will be resolved by a simple wiring repair, but it could take a while to figure out where the problem actually is.

If this is not work you can handle on your own, you may want to take it to a specialist in automotive electronics. A dealership tech may just sell you another CPS and tell you to GTFO.
 
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