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engine failure 2014 Ram 2500 6.4

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Old 05-15-2019, 01:56 PM
josiah G
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Default engine failure 2014 Ram 2500 6.4

Just wanted to share my disappointment with my new truck.A 2014 Ram 2500 with 6.4. Bought it in February 2019. It started knocking,had it [email protected] Cylinder 8 is bad.Dealer only offers they can rip it apart to further diagnose. Also,Nothing is covered.I'm under 100000, but its May.So the time just ran out on the warranty. I tried to ask them about the wrist pin issues on 2014s,but they claim to know nothing. I showed the diagnosis to another Dodge mechanic, he said with the findings, its the wristpin.Haven't even made the 3rd payment yet!Anyone else deal with this?
 
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Old 05-15-2019, 02:22 PM
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Contact DodgeCares here on this website. See if they can't lend you a hand.
 
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Old 05-15-2019, 04:56 PM
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Originally Posted by josiah G View Post
Just wanted to share my disappointment with my new truck.A 2014 Ram 2500 with 6.4. Bought it in February 2019. It started knocking,had it [email protected] Cylinder 8 is bad.Dealer only offers they can rip it apart to further diagnose. Also,Nothing is covered.I'm under 100000, but its May.So the time just ran out on the warranty. I tried to ask them about the wrist pin issues on 2014s,but they claim to know nothing. I showed the diagnosis to another Dodge mechanic, he said with the findings, its the wristpin.Haven't even made the 3rd payment yet!Anyone else deal with this?
Hi josiah,
We're sorry to hear about this happening with your new truck! If you plan to continue working with the dealer to have this addressed, you're welcome to send us a private message and we'll be happy to provide you with additional assistance throughout that process.
Lydia
Dodge Social Care Specialist
 
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Old 05-15-2019, 05:27 PM
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There she is.
 
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Old 05-15-2019, 07:52 PM
josiah G
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thank you. I sent a PM.Hoping to get some kind of help with this.I was just quoted 7500-10000$ to have an engine put in.They said it would be cheaper than trying to rebuild the one in it.
 
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Old 05-16-2019, 08:22 AM
josiah G
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Originally Posted by josiah G View Post
thank you. I sent a PM.Hoping to get some kind of help with this.I was just quoted 7500-10000$ to have an engine put in.They said it would be cheaper than trying to rebuild the one in it.
Also,I called Chrysler from the dealership that diagnosed it.Jen, from Chrysler, said they can't help because the dealership didn't diagnose the problem!? I said I paid 109$ for them to diagnose it, and I'm holding the paperwork with what's wrong in my hand! I read it to her, she said since the truck wasn't there(at Chrysler), and the dealer won't tell them what's going on she doesn't believe me.

 
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Old 05-16-2019, 02:31 PM
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Send another PM to DodgeCares, if you haven't already. Something is fishy in denmark.
 

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