mygig freezes
Amateur
Joined: Feb 2009
Posts: 31
Likes: 0
From: Bismarck, ND
Mine just froze up this morning on the way to work. My model number is REN. The volume would not change with the **** or the controls on the steering wheel. I was able to change the channels but not the volume. My wife's 2008 town & country does the same thing. These mygig radios sure are nice but they are very unreliable. I can't wait until my warranty runs out. Back to Chevy I guess.
Thread Starter
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Professional
Joined: Jan 2009
Posts: 148
Likes: 0
From: anchorage, AK
Dude, You just need to take it back to the dealer. I am on on 3rd Unit. I had the one with the Navigation and it totally froze on a trip and I didn't know where in the heck I was at. Very frustrating indeed. Just got the 3rd unit installed last week, and it feels much snappier. The firmware version is different as well, I took note of that before the dealer swapped mine.
Before they would switch it out I had to video the issue and bring it into the dealer and show them the video because it would never act up when I had time to take it to be serviced.
Before they would switch it out I had to video the issue and bring it into the dealer and show them the video because it would never act up when I had time to take it to be serviced.
, got about 1300 songs on it right now.unfortunately, these kinds of intermittent issues (especially electrical ones) can be very hard to duplicate. at least you were thinking ahead, and got a vid of it.
Amateur
Joined: Feb 2009
Posts: 31
Likes: 0
From: Bismarck, ND
The lifetime warranty only covers the Powertrain, not the audio system.
Everything other than the powertrain is only 3yr 36,000.
Rookie
Joined: Feb 2009
Posts: 85
Likes: 0
From: Long Island, NY
HELP!!!
Ok just came back from lunch and as I was driving my My GIG says "Waiting for Navigation" Didnt come on but my radio was working. I park the truck, turn the engine off then back on and it still didnt work. I opened the CD drive and it wouldn't close. Now the entire unit is not working. Anybody know how to fix this??? Im pissed!
Thanks in advance.
Ok just came back from lunch and as I was driving my My GIG says "Waiting for Navigation" Didnt come on but my radio was working. I park the truck, turn the engine off then back on and it still didnt work. I opened the CD drive and it wouldn't close. Now the entire unit is not working. Anybody know how to fix this??? Im pissed!
Thanks in advance.
Last edited by BrianLI; Mar 27, 2009 at 02:25 PM.
Professional
Joined: Jan 2009
Posts: 195
Likes: 0
From: York, PA
HELP!!!
Ok just came back from lunch and as I was driving my My GIG says "Waiting for Navigation" Didnt come on but my radio was working. I park the truck, turn the engine off then back on and it still didnt work. I opened the CD drive and it wouldn't close. Now the entire unit is not working. Anybody know how to fix this??? Im pissed!
Thanks in advance.
Ok just came back from lunch and as I was driving my My GIG says "Waiting for Navigation" Didnt come on but my radio was working. I park the truck, turn the engine off then back on and it still didnt work. I opened the CD drive and it wouldn't close. Now the entire unit is not working. Anybody know how to fix this??? Im pissed!
Thanks in advance.
Rookie
Joined: Feb 2009
Posts: 85
Likes: 0
From: Long Island, NY
Take it back man! The same thing happened to 2 units that were installed in my truck. The new one is working great (So Far) Take a video with your cell phone when it acts up and take it in and show them the video. They have to get you a new one if its under warranty.
Thanks,
Brian
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Professional
Joined: Jan 2009
Posts: 148
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From: anchorage, AK
got a new one ordered on tues. well see how it does. install probably next week, and put music on HDD next weekend at the latest.
i also had the volume freeze last week for a few minutes. played around w/ the buttons and whatever, freed up. donno, dont care, its warranty
i also had the volume freeze last week for a few minutes. played around w/ the buttons and whatever, freed up. donno, dont care, its warranty
Rookie
Joined: Feb 2009
Posts: 85
Likes: 0
From: Long Island, NY
got a new one ordered on tues. well see how it does. install probably next week, and put music on HDD next weekend at the latest.
i also had the volume freeze last week for a few minutes. played around w/ the buttons and whatever, freed up. donno, dont care, its warranty
i also had the volume freeze last week for a few minutes. played around w/ the buttons and whatever, freed up. donno, dont care, its warranty
Is it warrantied already or is that something that you have to do yourself? What im asking is how do I know if its warrantied or not.
Thanks!