They can tell you just from your VIN over the phone they will know what you have had and what you need if you have on built back they unless they did the flashes before you took delivery there will be a few plus a couple actual recalls.

 

no one wants to look up my vin. they all want to know if im having problems. if im not having problems, their answer is i dont need any updates.

 

not only that, but how do i add a radio to my vin list so that i can get an update to it? will the dealership add this for free and then update it for free as well? im confused.