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4th Gen Ram Tech2009 - 2018 Rams and the 2019 Ram Classic: This section is for TECHNICAL discussions only, that involve the 2009 - 2018 Rams and the 2019 Ram Classic. For any non-tech discussions, please direct your attention to the "General discussion/NON-tech" sub sections.
perform a reset, i think you press seek up and down and then menu at the same time to get into the engineering menu. scroll to DEBUG nav and then run that. exit after you perform this, do not attempt to play around with any of the other settings. This should work for you otherwise a visit to the dealer is needed