hemimike and CarterT... What were the problems you had with your trucks that made them lemons?

 

I think most people don't realize that by definition, a Lemon is a vehicle that has the same issue over and over again, that can not be fixed. Having multiple issues that are not connected does not count.

Having a motor go out on you and then be replaced is exactly what a warranty is meant to cover. Yes, it is a major defect, but not what would be considered returnable.....

In Canada, you can contact these guys....

http://www.camvap.ca/

 

In Texas I had to file on Yamaha on Texas Lemon Law. I won , had all the reciepts work done .
It has to be the same item at least 3x's in 12 months , it can be many different items. But has to be serviced items 3x's - a/c replaced 3x's- so on.

 

Yes I agree if the engine was replaced but they put a short block in a brand new truck now it is leaking oil I have had it in 3 times so far and they say that it is fixed but it is still leaking and I also had major paint problems.

 

paint defects and muliple electrical issue. they bought the truck back with 562 miles on it, I bought the truck in FEB 2010. I received the check last monday.

 

Now they will fix all the defects now except the paint and sell it used unless this stuff is recorded in Carfax or whatever you have there. HemiMike i think they are full of crap telling you your warranty is void. You should get into Customer Service and drive them nuts. They want to make people happy right now it seems. Good time to be making customers happy with foreign car support wavering. Since we don't have the lemon law park it on city property in legal parking spot in front of your dealership with the typical lemons hanging from it if you think it might help. I know I would not go down without a fight and you have to be willing to show that you are willing to forgive say...one paint run or something when you talk to customer service so they think you are meeting them half way they were appreciative when I was charged for something that was not completed a dealer tried to starscan my unconnected they could not get it to work, but did an oil change I didn't ask for. So when I called customer service I said even though I really wasn't due for an oil change I would eat the cost on that since it was actually performed on my vehicle. It's our only chance in Canada,there is an arbritration thing you should be looking into. Talk to the Union if you are an employee.

 

The criteria varies by state. In MN if your vehicle is in the shop a certain amount of days within a time period (see below) then it qualifies as a lemon, regardless of what was wrong. Could have been 30 different things that were each fixed on the first try.

MN Lemon Law qualification (http://www.carlemon.com/lemon/MN_LemonGuide.html):

• Four or more unsuccessful attempts to repair the same defect; or
• One unsuccessful attempt to repair a defect which has caused the complete failure of the steering or braking system and which is likely to cause death or serious bodily injury; or,
• A car which has been out of service due to warranty repairs for 30 or more cumulative business days.

Rob

 

I had a neon had every part to the a/c changed before they found it was the relay to the extra fan that kicks on with the A/C was overheating. I told it was electrical. It was a total of 5 trips for that one thing.

 

I am also going to toss this out there. Unless the paint is falling off, you had the chance to walk the truck before taking delivery. Maybe people should be looking a little closer before leaving the lot. Even a truck that is ordered in for you can be rejected before delivery if it isn't up to par. But in most cases, the new truck jitters take over and away you go.....


I do admit I would be annoyed as hell if my new truck was leaking oil. I would make sure they fix it. I wouldn't be wanting them to buy it back. A short block is not an issue, if there was nothing wrong with the heads, why would they replace them? Just because they are bolted to the block? So is the starter, and transmission and a/c system. They are seperate pieces of a bigger part.


I think a lot of people believe that being a mechanic is a simple job. I know with my mechanics, often it isn't as easy as opening the hood, and going, ahhhh, it's that relay right there. You have to often work through a diagnosis to get to the correct answer. And sometimes it starts with replacing parts to see which one is faulty, sad but true.

 

I do want them to fix the leak thats why it keeps going back.The heads had to be replaced too but now I am being told by every lot I bring it to to trade in that because of the engine repair it has lost value, alot more than the usuall amount which I don't think is fair since it was a part defect and not anything that I did.I even tried to sell it private but everyone that was interested in it lost interest when the found out it had been repaired.How many attempts at fixing the same problem do you think is fair?I have a new truck and when I go to someones house I can't park in their driveway because I will get oil on it.Kind of embarassing,I sure won't go to my friends house that owns a Ford P.U. I would never here the end of it.